Article ID : 00201455 / Last Modified : 19/05/2022

Volume level shows a different value for the TV and the Sound Bar.

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    There is a difference in the way the volume value of the Sound Bar and the connected TV is displayed, and the difference in the values can be seen when:

    • You turn on the BRAVIA Sync/Control for HDMI setting.
    • You switch the Speaker Output setting of the TV from TV speakers to Audio System.

    For example, because the TV is designed to display the volume in a range from 0 to 100db, and the Sound Bar displays the volume in a range from 0 to 50db, when the TV shows 40 the Sound Bar will show 20. This is normal and not a malfunction.

    • The TV displays Volume 40
      image that the TV displays the volume 40
    • The Sound Bar displays Volume 20
      image that the TV displays the volume 20