Article ID : S500011104 / Last Modified : 11/04/2018

Why doesn't the measurement line display when drawing a square in MS Excel/Word?

    The measurement line is not displayed when drawing a square in MS Excel/Word.

    To resolve this symptom, please download the latest Display Video Driver Upgrade.

    In the Downloads section, please select Notebook and proceed with the steps below:
    1. Move the cursor to the relevant Notebook Series and click the model of the VAIO computer.
    2. Locate Display Video Driver Upgrade and proceed as per instructions on the screen.

    - During the installation of this update, be sure to log in as the Administrator or as a user with Administrative rights.
    - To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of programs before proceeding.
    - Several setup boxes may briefly appear during the installation. As the files are installed, these boxes will close automatically.

    * Important
    Do not uninstall the old display driver when performing this upgrading.