Article ID : S500012368 / Last Modified : 11/04/2018

USB devices of PCG-Z1* and PCG-Z1R* are not properly recognized.

    The USB device is not normally recognized in the following cases:
    1. Connecting a USB device to USB port 1 or 2.
    2. Connecting and disconnecting a USB device.

    Install USB Rollup Package (KB822603) using Microsoft Windows Update.
    * Note
    It is listed under Windows XP section.

    * Reference
    Article ID: 822603
    Title: Availability of the Windows XP SP1 USB 1.1 and 2.0 Update.
    Last reviewed: 30th Oct 2003