Article ID : S500030733 / Last Modified : 11/04/2018

Why can't I record sound using Sound Recorder ?

    Why can't I record sound using Sound Recorder ?

    The problem may be caused by improper audio setting. To check the settings of Recording Control, carry out the following procedures:

    Procedure:
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    1) Click [Start]->[Programs]->[Accessories]->[Entertainment]->[Volume Control].
    2) In [Volume Control] window, click [Options] and select [Properties].
    3) Choose [Recording] under [Adjust volume for].
    4) Make sure the [Line], [Microphone], or [CD Audio] boxes are checked and click the [OK] button.
    5) In the [Recording Control] window, check the [Select] box accordingly to enable the device to record sound. The volume can be adjusted by adjusting the scroll bar.
    6) Close the [Recording Control] window by clicking [Options] and select [Exit].