Article ID : 00413953 / Last Modified : 29/10/2026Print

    Image Stabilization Function Locking Service

    For interested customers, we are launching a service in which the anti-shake unit in cameras listed as applicable models below is changed to lock the image stabilization function.

    Applicable models

    ILME-FX5 / ILME-FX5B

    How to request the service

    The service is available for a fee.
    Please contact a service center in the country or region where you purchased the product for details such as how to request the service, how long it will take before the product is returned to you, and the fee.
    https://www.sony.net/support-contact

    Note:
    The product cannot be restored to its original condition after the service has been completed. The image stabilization function cannot be re-enabled. Please keep this in mind before requesting the service.