Article ID : 00058215 / Last Modified : 19/09/2022Print

The battery does not charge.

    Note: Check the Accessories Compatibility Information website for information regarding the batteries for your camera.

    Check the following:

    • Check if the battery is inserted in the right direction.
    • If the CHARGE/Charge lamp flashes or does not light, the terminal may be dirty or there may be a problem with the battery. Wipe any dirt or fingerprints from the terminal with a dry cloth, then charge the battery again.
      Note: Do not touch the battery terminal with your hands or any metal objects.
      Examples of fingerprints and dirt on the battery terminals (for NP-BD1):
      Image showing A (Fingerprints on the terminal), B (Objects adhering to the terminal), and C (A clean battery terminal)
      • A: Fingerprints on the terminal
      • B: Objects adhering to the terminal
      • C: A clean battery terminal
    • The battery, AC adapter, USB cable, and battery charger are Sony-provided parts. If you use non-Sony parts, charging may not be carried out properly or may cause malfunction.
    • If you charge a battery that has not been charged for a long period of time or from a state of over-discharge, such as immediately after purchase, the CHARGE/Charge lamp may flash. In this case, remove the battery and charge again to resolve the issue.
    • In the following situations, you may not be able to charge normally. 
      Try to recharge in the proper environment.
      • The temperature of the camera is high after extended use.
      • The ambient temperature is outside the recommended range of 10°C to 30°C (50°F to 86°F).

    Check how to charge with your charging method.

    Note: Depending on the model, the charging method or accessories differ. For details on the charging method, refer to your camera manual.