Article ID : 00244197 / Last Modified : 03/04/2020

You cannot import videos recorded on tape.

    If you do not own a device that can play video tapes, you cannot import videos recorded on video tapes to a computer, etc. The support period for camcorders that uses video tape, as well as repair services for these camcorders, etc., has ended. If you want to import videos recorded on video tapes to a computer, etc., please consider using a video conversion device from another manufacturer or alternatively you can source for video conversion services.

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