Sony
Sign up / Log in
  • About My Sony Rewards​
  • Register Product​
  • My Sony Experience Portal

Search History

Products

Support

      • TVs
      • Home Theatre & Soundbars
      • Blu-ray Disc & DVD Players
      • Headphones
      • Portable Audio Player
      • High-Resolution Audio
      • Wireless Speakers
      • 360 Reality Audio
      • Audio Systems
      • Digital Voice Recorders
      • Boomboxes, Radios & Portable CD Players
      • Home Theatre & Sound Bars
      • Microphones
      • Gaming Gears
      • Interchangeable-lens Cameras
      • Lenses
      • Compact Cameras
      • Vlog Cameras
      • Handycam® Camcorders
      • Action Cam
      • Cinema Line Cameras
      • Camera Accessories
      • Car Audio
      • Creators’ Cloud 
      • Camera Remote SDK
      • Memory Cards, Storage & Cables
    • All Products
      • All Products
    • Professional Products & Solutions
      • Professional Products & Solutions
  • PlayStation
  • Support
    • Sony Group Site
      • Sony Group Site
    • Sony Design
      • Sony Design
    • Sony Professional
      • Sony Professional
    • PlayStation
      • PlayStation
    • Sustainability
      • Sustainability
    • Environment
      • Environment
    • Accesibility
      • Accesibility
    • Diversity, Equity & Inclusion
      • Diversity, Equity & Inclusion
    • Social Contribution
      • Social Contribution
    • Sony Pictures
      • Sony Pictures
    • Sony Music
      • Sony Music

Sony Support

Cameras & Camcorders

    Where is the model name located on my product
    AllFirmware / SoftwareManualsQuestions & Answers
    Important Information

    Select your product type

    • Digital Cameras

    • Camcorders and Video Cameras

    • Photo Frames, Printers & Others

    Recommended Articles

    Sony Interactive Connectivity Guide
    Informasi Tambahan Garansi | Extended Warranty Information
    Find what you are looking for...manuals, firmware, drivers, specifications and more
    Camera Troubleshooting Guide
    The memory card is not recognized by the camera and error message appears.
    How to change the language in the settings of the camera.
    How to set up the Camera / Handycam / Action Cam to be remotely controlled with a smartphone

    Models: 885

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • ILCE-7M4
      Firmware / SoftwareManualsQuestions & Answers
    • ILCE-7M3
      Firmware / SoftwareManualsQuestions & Answers
    • ILCE-6400
      Firmware / SoftwareManualsQuestions & Answers
    • ILCE-6000
      Firmware / SoftwareManualsQuestions & Answers
    • ILCE-7M5
      Firmware / SoftwareManualsQuestions & Answers
    • ILCE-7M2
      Firmware / SoftwareManualsQuestions & Answers
    • ILCE-6700
      Firmware / SoftwareManualsQuestions & Answers
    • ILCE-7C
      Firmware / SoftwareManualsQuestions & Answers
    • ZV-E10L
      Firmware / SoftwareManualsQuestions & Answers
    • ILCE-7CM2
      Firmware / SoftwareManualsQuestions & Answers

    Important Information

    • Pemberitahuan Program Perbaikan Gratis untuk kartu memori CFexpress Tipe A seri CEA-G yang terdampak – diperbarui pada 22 Januari 2025
    • Pemberitahuan kepada pemilik lensa E-mount FE 16-35mm F2.8 GM “SEL1635GM” untuk Interchangeable Lens Digital Cameras αTM - Diperbarui pada 28 Maret 2023
    • Pemberitahuan kepada pelanggan yang menggunakan PlayMemories Home, Action Cam Movie Creator, MVR Studio dan Sony Raw Driver
    • Tanggal penentuan posisi GPS ditampilkan secara tidak benar pada Kamera Digital, Kamera Video dan Teropong Perekaman Digital yang terkena dampak
    • Pemberitahuan kepada pemilik Action CAM dan Handycam® yang menggunakan Ustream (saat ini bernama IBM Cloud Video)
    • Pemberitahuan kepada pemilik FE 24-105mm F4 G OSS Lens - 12 Februari 2018
    • Pemberitahuan perbaikan tanpa biaya untuk beberapa unit Interchangeable Lens Digital Camera α9 (ILCE-9) - Diperbaharui pada 31 Maret 2021
    • Notice of free inspection for customers using the Dive Door “AKA-DDX1” with the Waterproof Case “SPK-X1” for 4K Action Cam – Updated on 29th July 2016
    • Pemberitahuan kepada pemilik Planar T* FE 50mm F1.4 ZA Interchangeable Lens - 17 Oktober 2017

    Questions & Answers

    • How do I register a Sony product?
    • Mastering the Memory Card for your Sony Camera - Storage, Tips, Compatibility, and Data Recovery
    • Where can I find the firmware update for my camera or camcorder?
    • [VIDEO] How to update the firmware of your Sony Alpha Cameras for Windows
    • How do I get the driver needed to connect my camera or camcorder to my computer?
    • Contact support

      Contact our Support team

    • Repair & Warranty Services

      Book a repair, check service centre locations and warranty conditions.

    • Support by Sony (Mobile App)

      Never miss an update again! Find information and receive instant notifications about your product

      Get it on Google PlayDownload on the App Store

    Videos

    Open video player
    [VIDEO] How to update the firmware of your Sony Alpha Cameras for Windows
    > Watch this video in the article
    Open video player
    [Video] Photo mode / Professional mode: Viewing or editing your photos on Sony's Google TV™ and Android TV™
    > Watch this video in the article
    Open video player
    [VIDEO] How to update the firmware of your Sony Alpha Cameras via SD Card
    > Watch this video in the article
    Open video player
    [VIDEO] How to connect your camera to Creators' App
    > Watch this video in the article

    Please accept Youtube cookies to watch this video

    Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section.

    Find a Store

    • See Our Locations

    Support

    • Online Help
    • Book Service Appointment
    • Warranty Information

    Experience Sony

    • Eco
    • Corporate Social
    • My Sony Rewards FAQ
    • My Sony Rewards Terms and Conditions
    • My Sony Experience Portal

    News & Info

    • Press Centre
    Indonesia
    • ID Bahasa Indonesia
    • EN English
    • Professional Products & Solutions
    • Company Info
    • Careers
    • Contact Us

    Subscribe on YouTube

    &channel=sonyasiapacific&theme=dark&count=default&layout=default&hl=en_AP&origin=https%3A%2F%2Fwww.sony-asia.com&gsrc=3p&ic=1&jsh=m%3B%2F_%2Fscs%2Fabc-static%2F_%2Fjs%2Fk%3Dgapi.lb.ja.5EzdJRYYqVI.O%2Fd%3D1%2Frs%3DAHpOoo_YkgRfk9NA-tU81xmKmFrifcc8Yg%2Fm%3D__features__#_methods=onPlusOne%2C_ready%2C_close%2C_open%2C_resizeMe%2C_renderstart%2Concircled%2Cdrefresh%2Cerefresh%2Conload&id=I0_1651633547728&_gfid=I0_1651633547728&parent=https%3A%2F%2Fwww.sony-asia.com&pfname=&rpctoken=20300702" data-gapiattached="true">

    Visit us on YouTube

    Like us on Facebook

    Visit us on Facebook

    Follow us on Twitter

    Tweet

    Visit us on Twitter

    Follow us on Instagram

    Follow us on Instagram


    • TERMS & CONDITIONS
    • PRIVACY POLICY

    Sony Group Portal Site Sony Group Portal Site

    COPYRIGHT © 2024 SONY INDONESIA. ALL RIGHTS RESERVED.