Article ID : 00118455 / Last Modified : 30/09/2018

Is the battery pack always charging while the camera is connected to a computer or the supplied AC adaptor via a USB cable?

    Turn off the camera before you start charging the battery pack.
    If the camera is turned on, charging will not start.
    NOTE: An AC adaptor is not supplied with some models.

    IMPORTANT: If you are using the camcorder equipped with a built-in USB cable, only the built-in USB cable can be used to charge the battery.