Article ID : 00103690 / Last Modified : 11/04/2018

I cannot install Media Go from Setup stored in my Walkman.

    Download Media Go from the following website and install it.

    Media Go download website:
    http://mediago.sony.com/enu/download

    NOTE: A list of devices supported for use with the Media Go software is available at: http://mediago.sony.com/enu/supported-devices/.
    The Media Go software may also work with other devices not on this list. However, we cannot guarantee operation if they are not on the list.