Applicable Models

This information is for the following models:
  • DSC-WX350

About this download

Thank you for your continued interest in Sony products.
Sony is offering a firmware update for Digital Still Camera (DSC-WX350).


  • This update enables remote movie shooting using a smart phone.

    *The application “Smart Remote Control (built-in version)” of the “PlayMemories Camera Apps” pre-installed on DSC-HX400V/DSC-HX60V supports only still images. For movie shooting, it is necessary to download and install the “Smart Remote Control V3.10” of the “PlayMemories Camera Apps”, scheduled to be released at the beginning of November in addition to this update.
  • Other functional improvements

Check the firmware version

  1. Select Menu > Setup (6) > Version on the camera.
  2. The System Firmware version is displayed.
  3. If current version is 2.00, update is not required. 

Preparing for firmware update

System requirements for a computer
Supported OS

  • MAC OS X v10.6 - 10.10

If you are using Mac OS X Ver.10.10, you need to run Driver Loader, a preparatory application, before updating the system software.

If you are using Mac OS X Ver.10.9 or earlier, you do not need to run Driver Loader.

Other system requirements

  • CPU Intel Processor (Core Solo and Core Duo processors are no longer supported)
  • Hard disk space: 200MB or more
  • RAM: 512MB or more
    * Please close all other application software before upgrading the firmware.

Other Items

  • USB cable supplied with the camera
    Note: Update functionality is not guaranteed with any other USB cable.
  • Power source for the camera
    Fully charged rechargeable battery pack NP-BX1.
    Note: The upgrade can be performed only when the remaining battery level is (three marks) or more. We recommend that you use a fully charged battery.

File Info

File Name

  • Update_DSCWX350V200.dmg

File Version

  • 2.00

File Size

  • 146.22MB

Release Date

  • 2014-08-26

System Requirements

  • OS X
  • Mac OS


Important Notes:

  • When performing the system software update, please use a fully charged rechargeable battery pack NP-BX1.
  • Do not remove the battery during the update; otherwise, the camera may become inoperable due to the sudden power shutdown.
  • Remove the memory card from the camera beforehand.



  1. Download the file to your computer
    Please save the downloaded file onto the Desktop of your computer (recommended).
  2. Start Firmware Updater
    1. Double click Update_DSCWX350V200.dmg to start up Firmware Updater.
      Do not connect the camera yet at this point.
    2. Update_DSCWX350V200.dmg is expanded.
    3. Double-click the Firmware Updater icon.
    4. To load a kernel extension, the message prompts you to allow the application to make changes. Type the password for the administrative account.
    5. Firmware Updater starts up.
  3. Check the USB Connection Mode
    1. Turn ON the camera.
    2. Select Menu > Setup (3) > USB Connection
    3. Select Mass Storage

  4. Connect the camera to the computer
    Remove the memory card from the camera beforehand.
    1. Connect the camera to the computer with the supplied USB cable.
      Note: When the camera is connected to the computer, the LCD screen of the camera turns OFF. Please proceed to the next step.
    2. After confirming the above, click Next on Firmware Updater.
      The screen below appears on Firmware Updater.

      Camera’s LCD screen

      Note: From this step onwards, never turn off the camera until the firmware upgrade is completed.
  5. Check if the update is required
    1. After confirming the screens on the above steps, click Next.
      The current version and the version after the upgrade appear on the lower left part of the screen.
    2. After confirming Current version is Ver. 1.00, click Next.

      Note: If Current version is Ver. 2.00, the upgrade is not required. According to the message, stop the USB connection and click Finish. Turn off the camera, remove the battery pack, reinsert the battery pack, and then turn on the camera again.
  6. Reset the camera
    1. The screen below appears.
    2. Press the center of the control wheel to execute.

      Note: The screen turns off when the center of the control wheel is pressed. Please proceed to the next step.
    3. Click Next on Firmware Updater.
  7. Start the update
    1. After resetting, reconnection of the camera is verified, and the screen below appears.

    2. Click Run to start the upgrade. The progress bar appears while upgrading (approximately 15 minutes).

      Note: Never turn off the camera nor disconnect the USB cable while upgrading.
  8. Complete the update
    When the upgrade is completed, the camera will restart automatically. "Recovering data. Please wait... " maybe be displayed for a few minutes before restarting. Make sure the camera is turned ON and wait until the LCD screen appears again. Click Finish when the LCD screen appears and disconnect the USB cable.
  9. Check the firmware version
    Follow the instruction to confirm the firmware version is Ver. 2.00.
    1. Press Menu > Setup (6) > Version on the camera.
    2. The System Firmware Ver. 2.00 is displayed.