Article ID : 00136107 / Last Modified : 11/04/2018

Can pictures be transferred to a computer whose operating system does not support the USB connection from the camera?

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If the operating system of your computer does not support the USB connection from the camera, there are other methods you might be able to use for transferring the pictures to your computer.

  • If your computer has a built-in media slot that supports the memory card (aka media card) used by your camera, simply take the memory card out of the camera and insert it directly into the appropriate media slot on the computer.
  • You can connect a compatible USB card reader to your computer and then insert the memory card into the USB card reader.