Article ID : 00180585 / Last Modified : 16/08/2017Print

Notice for “vTuner” Network Service Issue - Updated on 17th October 2014


    We are pleased to inform you that the above service is now available as of October 15th.

    We apologise for any inconvenience you may have experienced as a result of the temporary unavailability of this service.

    Thank you.


    Regarding the unavailability of the vTuner service since September 6, at present the music distribution service from the Internet radio provider is suspended.

    We are working on it at present and we will provide an update on this website when we have more information to share

    We apologise for any inconvenience caused.

    Thank you very much for your support in purchasing a Sony product.

    Please be informed that there is an issue for the network service “vTuner Internet Radio” for the below-mentioned Audio and Video products, causing it to be unavailable since September 6th 2014.
    We are currently looking into this matter and will inform you on this page as soon as the issue has been rectified.


    We apologize for any inconvenience caused.

    [Subject Models]

    ・Blu-ray disc players 
    BDP-S790, BDP-S190, BDP-S390, BDP-S490, BDP-S590, BDP-S1100, BDP-S3100, BDP-S4100, BDP-S5100, BDP-S1200, BDP-S3200, BDP-S4200, BDP-S5200, BDP-S7200

    ・Home theater systems
    BDV-E190, BDV-E290, BDV-E490, BDV-E690, BDV-N590, BDV-N890W, BDV-N990W, BDV-NF720, BDV-E2100, BDV-E3100, BDV-E4100, BDV-E6100, BDV-N7100W, BDV-N8100W, BDV-N9100W, BDV-N9100WL, BDV-N9900SH, BDV-N5200W, BDV-N7200W, BDV-N9200W, BDV-N9200WL

    ・Component audios
    STR-DN840, STR-DN1040, STR-DA5800ES, STR-DN1030, STR-DN1020, HAP-Z1ES

    ・Stereo systems
    CMT-G2BNIP, CMT-MX700Ni, CMT-MX750Ni, SA-NS310, SA-NS410, SA-NS510, HAP-S1