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Sony SupportLCD TVs (BRAVIA)

KD-55X7000F

Included components may vary by country or region of purchase: RMT-TX300P, RMT-TX300E, RMT-TX300T

  • Specifications

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DownloadsManualsQuestions & Answers

TV Troubleshooting Guide

Save time, fix your TV online with this easy guide
Important Information

Popular Topics

Get Help With Video Streaming Services

Setup and troubleshoot your favorite video apps like YouTube, Netflix, Amazon etc.
  • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2022 models)
  • Having trouble with your remote? Here are the five most common causes and how to solve them
  • 2018 Sony Smart TV Interactive Guide

TV Connectivity Guide

Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

Sound & Audio

Get help with audio settings and troubleshooting.

Picture, Screen & Flashing Lights

Get answers to common questions like lines on the screen, no picture and image quality.

Important Information

  • Pemberitahuan untuk pemilik Bravia: Pemberhentian layanan Kompas.com pada TV Sony BRAVIA
  • Pembaruan Perangkat Lunak untuk Peningkatan Keamanan
  • Pemberitahuan mengenai pemberhentian layanan TV Programs dan Video on Demand
  • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services

Downloads

Looking for Firmware / Software Update of your TV?

Find out where to find and how to update here.

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Firmware update to v1.921 for Asia PacificRelease Date: 21/06/2022
    21/06/2022

Manuals

  • Arabic
  • English
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  • Vietnamese
File Size
Release Date
  • Help Guide (Web manual) - Hong KongFile size is not provided.Release Date: 29/09/2020
    29/09/2020
  • Help Guide (Web manual)File size is not provided.Release Date: 29/11/2019
    29/11/2019
  • Help Guide (Web manual) - TaiwanFile size is not provided.Release Date: 29/11/2019
    29/11/2019
  • Help Guide (Web manual) - TaiwanFile size is not provided.Release Date: 29/11/2019
    29/11/2019
  • [PDF]Operating Instructions(4.85 MB)Release Date: 11/06/2018
    4.85 MB
    11/06/2018
  • [PDF]Operating Instructions(2.38 MB)Release Date: 25/04/2018
    2.38 MB
    25/04/2018
  • [PDF]Startup Guide(2.36 MB)Release Date: 25/04/2018
    2.36 MB
    25/04/2018
  • [PDF]Startup Guide(2.93 MB)Release Date: 25/04/2018
    2.93 MB
    25/04/2018

Questions & Answers

  • BRAVIA TV Troubleshooting Guide
  • What is Screen Mirroring and how do I use it with my Sony TV?
  • Setup and Troubleshoot Netflix
  • How to connect the BRAVIA TV to a network using a wireless connection (Wi-Fi network)
  • Mirror, cast, or display the content or screen of a mobile device on the TV screen
  • Netflix errors messages and error codes
  • How to determine which version of the Netflix app is on my Sony device?
  • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
  • What are the compatible HDR formats on my TV (other than Android TV™)?
  • Internet streaming videos stop, pause, buffer, or the picture and sound quality is poor.
  • The Netflix icon is missing.
  • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
  • When streaming Netflix Ultra HD, the image is not in 4K.
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    Book, track or maybe even avoid a repair

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