BRAVIA TV Troubleshooting Guide

Save time, fix your TV online:

Hint: Want to know how to connect your devices to your TV? Refer to the BRAVIA TV Connectivity Guide

• 
  The TV has no power
• 
  TV turns off or randomly restarts
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  An LED keeps flashing on the TV
• 
  Slow or unresponsive remote
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  Missing channels & signal quality
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  Abnormal Picture/Screen
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  No Picture/White screen
• 
  TV hangs/freeze
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  External inputs & peripherals (USB, HDMI, Screen Mirroring/Cast/AirPlay, Bluetooth)
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  No audio, poor audio quality or mechanical sounds
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  Network, WiFi & Internet
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  I cannot use Voice Search function (Only for Android TV™/Google TV™)
• 
  Firmware Update issues
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  Troubleshooting Apps issues
• 
  Physical damage

If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.