Audio issues, such as imbalanced sound, volume adjustments, and noise

• There is a difference in volume between the left and right sides (for In-Ear headphones or Truly Wireless headphones)

  Refer to There is a difference in volume between the left and right sides, or the bass (low frequency) sound is insufficient. article.

• The volume cannot be adjusted

  Select your headphone type for specific troubleshooting steps:

  • Truly Wireless headphones
  • Headband or In-Ear headphones

• The audio skips or there is noise

  Select your headphone type for specific troubleshooting steps:

  • Truly Wireless headphones
  • Headband or In-Ear (Wireless)
  • Headband or In-Ear (Wired)

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