While I am listening to 360 Reality Audio tracks, the sound is interrupted.
What can I do if I am unable to capture photos of my ears as required?
I feel that the effect of 360 Reality Audio is not fully demonstrated.
Can I perform the Equalizer and Surround (VPT) settings when I listen to 360 Reality Audio tracks?
Is it possible to experience 360 Reality Audio using Sony's headphones?
I feel discomfort while I listen to 360 Reality Audio tracks.
What is the required operating environment of a smartphone for playing back 360 Reality Audio tracks?
I am unable to perform Optimize apps (personalisation).
I am not sure whether optimization of Optimize apps (personalisation) was performed successfully.
Can I use the headphones to listen to 360 Reality Audio tracks from Amazon Music HD?
Can I listen to the 360 Reality Audio tracks from Amazon Music HD by optimizing the 360 Reality Audio experience (personalisation) using Sony's headphones?
A place where you can find solutions and ask questions
Contact our Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product