Article ID : 00205903 / Last Modified : 20/05/2020

Choose your headsets.

    For WF-SP900
    If you experience sound deterioration or loss in the following situations, clean the mesh sheet with gentle running tap water.

    • Foreign substances (such as earwax) build up in the headphone sections.
    • Water gets inside the headphone sections.

    For how to maintain and clean the player after a sports activity (swimming or running, etc.), refer to the Help Guide.

    For WF-1000XM3
    Updating the headset software to the latest version may resolve the issue. Perform the update before going to the next step.


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