Article ID : S500009359 / Last Modified : 11/04/2018

Why can't pairing be done?

Pairing cannot be done.

    Please check the following when this symptom occurs.

    1. Make sure both Bluetooth devices are placed within 1m (3ft) of each other.
    2. Ensure the BLUETOOTH Profile of the connecting BLUETOOTH audio device.
      Pairing cannot be done with different Profile.
    3. There are the BLUETOOTH audio devices with only function of receiver. Pairing cannot be done between two receivers.

    Note: This unit has just receiver function.