Volume is too loud or changes unexpectedly when connecting the Headphones to an iPhone
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Follow these steps to troubleshoot this issue:
- On the Home Screen, select Settings.
- Select Sounds & Haptics.
- Change the Lock Sound function and Keyboard Clicks function to OFF.
NOTE: The headset volume may change to the Ringer and Alerts volume on the following occasions:
- When the lock sound on the iPhone is played
- When a typing sound occurs using the iPhone keyboard