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Don’t use the ambient noise button!
NW-WS623 02 April 2019 oleh TH_theswimmer (Inggris) Pembeli Terverifikasi Terverifikasi
I only use these for swimming, and I find despite other reviews, the volume underwater is sufficient provided you do the following: 1. Make sure you choose the correct headphone covers from the different sizes provided, they need to be snug in your ears. 2. Keep your fingers off the big shiny button! This is the ‘ambient noise’ button which allows you to hear background noise, useful for safety reasons on the road, but not in a swimming pool!! The instructions given are very confusing and it took me a long time to figure this one out.
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Easy to use.
NW-WS623 21 Juli 2022 oleh Dot1a (Inggris)
These are the third and most expensive swimming MP3 players I have bought. They are better at keeping water out but I am very disappointed with the quality and level of sound which was much better on cheaper products. The maximum volume level is far too low .
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234 Ulasan pelanggan
Unstable connection
NW-WS623/BC E 08 September 2025 oleh Dan Foo (Singapura) Pembeli Terverifikasi Terverifikasi
The connection between the charger and headset is unstable
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WaterProof Walkman
NW-WS623/LM E 25 Agustus 2025 oleh FT23 (Singapura) Pembeli Terverifikasi Terverifikasi
i have been a long time user of this product with several previous purchases (due to wear and tear, lost) dating almost 10-12 years ago. not too sure if this current product is faulty but i felt the lifespan of the fully charged battery seemed shorter than my previous sets.
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Cannot syn with my computer
NW-WS623/LM E 09 Agustus 2025 oleh wes2104 (Singapura) Pembeli Terverifikasi Terverifikasi
I bought this a month ago and had totally not used it because I try to syn it with my Notebook/labtop and it cannot seem to connect... so i can't download my Mp3 files... thus it is a complete washout :-( Of course you can say it is my labtop which is the problem, but fact is I have not problem with other external revices (Printer, HDD, SDD, Mobile devices, etc)..
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THE BEST MODEL EVER PRODUCED AND BOUGHT
NW-WS625 10 Mei 2025 oleh CASBAR (Inggris)
I LOVE THIS PRODUCT, I HAVE BOUGHT SEVERAL OF THEM. I LOVE SWIMMING WITH IT. BEST EXPERIENCE. GREAT PRODUCT AND QUALITY. SONY, PLEASE DON'T STOP MANUFACTURING THIS PRODUCT. ALL THE NEW SHOKZ PRODUCTS ARE NOWHERE AS GOOD AS THIS PRODUCT.
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Don’t go for Bluetooth version
NW-WS623 23 Februari 2025 oleh Emma8987410 (Inggris)
I wore these once kitesurfing and the Bluetooth function was connecting and disconnecting all the time. If I pressed any button on that side, the headset beeped continuously and I could only stop it by turning it off. I have had the non-Bluetooth version before and it was great - lasted me 3 years! It is now really hard for me to send them back - the website is rubbish when it comes to customer service, unless you want the manual but i already had that. £109 from an airport shop - a waste of money as I can’t even just use the mp3 aspect without the Bluetooth kicking in.
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Hi,
Thank you for your feedback.
We're sorry to hear that the NW-WS623 quality isn't up to your liking, this is not the norm as we strive to deliver the best quality possible.
You can hear the beeping sound when the ambient mode is switched on, you can switch it off by following the steps here: https://cutt.ly/jrr3nITw
If the issue remains, follow the steps below and test again:
1. Make sure that the Walkman is updated: (Windows: https://cutt.ly/9rr3QL5v), (Mac: https://cutt.ly/Crr3Whhu).
2. Restart the Walkman: https://cutt.ly/Arr3WSBn
3. Reset it: https://cutt.ly/Qrr3WBfb
4. In case the issue persists, perform a factory reset: https://cutt.ly/4rr3EJor
Moreover, if you need any further assistance, please contact us with your case reference number using the details here: https://cutt.ly/heoRCkdW
Menna @Sony Support UK
It was great experience again...until it broked
NW-WS623/BM E 04 Januari 2025 oleh Alexander Sh (Thailand) Pembeli Terverifikasi Terverifikasi
It was great experience again: swimming and listening to my favourite music. but after about 20 days it started bugging and then stopped turning on and charging and not responding on buttons at all. Fortunately, I took advantage of Lazada's refund (30 days). In the future, I plan to buy another one (already the 3rd one). I hope it will work for a very long time
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Terrible Product and Service
NW-WS623 14 November 2024 oleh Smithy1977 (Inggris)
Completely not user friendly and it is impossible to connect to the headphones to music center for PC. Impossible to speak to anyone from customer service
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Hi,
Thank you for your feedback.
We are sorry to hear that you have issue with connecting your NW-WS623 with your PC.
You can learn more on how to transfer content from a Windows computer using Music Center for PC: https://cutt.ly/LeKywj93
If your computer doesn't recognize your Walkman, you can try these steps: https://cutt.ly/meKyrECh
Regarding reaching our customer service, you can contact us using this link: https://cutt.ly/leABWCVc
Ahmed @Sony Support UK
Good
NW-WS623 28 Agustus 2024 oleh Johnf60 (Inggris)
Overall good. But could be great. Fit ok but know matter what tips I use the feel like they are going to fall out even pushing them in more doesn't help and they become uncomfortable to wear. The sound quality is fine but nothing special. I would expect alot better for the price point., especially from sony.
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Hi Johnf60,
Thank you for your review.
We're glad to hear that you're enjoying your NW-WS623.
We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop products to what suits your needs. Rest assured, we have raised your feedback as voice of customer, to the concerned team for future consideration.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Good features, poor reliability
NW-WS623/BM E 19 Mei 2024 oleh Zach1837473 (Malaysia) Pembeli Terverifikasi Terverifikasi
I've had 3 of these and they tend to die at about 14 months each time. As soon as I find a suitable replacement I will move to that. Specifically I've had issues with stuck volume and can't charge.
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Greetings from Sony Malaysia.
We apologize for the inconvenience caused and would like to understand your issue better. It is unlikely for the product to malfunction in such a short period. We appreciate it if you could reach out to our customer interaction team via the contact details below, and we will be glad to assist you.
Contact number: 1300 88 1233
(Technical Support/Repair/Warranty)
Operating Hours:
9:00AM to 6:00PM
(Monday - Friday, except Public Holidays)
Email:http:https://web.sony-asia.com/my/contact-us/
Best Regards,
Sony Malaysia.
short shelf life
NW-WS623 30 April 2024 oleh JayStar (Inggris)
This is not the first of these mp3 players I have bought and only one has ever lasted more than a year. The last two only worked for six months and nine months. I follow the instructions and take care of the product. I've had this less than a month and already it has switched itself to 'shuffle' which is no good for audiobooks, and the sound in one speaker disappeared for an hour. If I knew of another product with the same spec I would buy it instead.
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Hi,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with NW-WS623.
-Try to clean it following this:https://cutt.ly/seqCd0SJ
-Try to make sure that the software version is up-to-date:
Windows > https://cutt.ly/seqCphR6
Mac > https://cutt.ly/YeqCazPe
-Reset: https://cutt.ly/veqCa32P
If the issue remains, you can contact us using this link: https://bit.ly/2NwYLXL
Maryam @ Sony Support UK
SONY WATERPROOF WALKMAN
NW-WS623 16 Februari 2024 oleh TERESA123 (Inggris)
LOVE THIS PRODUCT, IT IS MY SECOND PAIR AND LOVELY FOR SWIMMING
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Good features but won't stay in ears when swimming
NW-WS623 11 Februari 2024 oleh Dabza (Inggris)
Bought these but don't stay in ears when swimming :( and also never received wrist remote that was ment to be included,
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Hi Dabza,
Thank you for your feedback.
We're sorry to learn that the earbuds don't stay in your ears while swimming.
We recommend checking the following link explaining the difference between the regular earbuds and the swimming earbuds: https://cutt.ly/TwVAwtsG, and this one explaining how to switch to the swimming buds: https://cutt.ly/RwVAwRhr
And this link explains how to wear it: https://cutt.ly/SwVAtdSU
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Great earphones
NW-WS623 04 Februari 2024 oleh Flumble72 (Inggris)
Bought to replace my old walkmans and these are not a disappointment
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Bluetooth Sony walkman
NW-WS623/LM E 20 Januari 2024 oleh Qbunny (Singapura) Pembeli Terverifikasi Terverifikasi
Loved it. I have consistently used the walkman and i bought and used a lot of them. This is my First bluetooth model. It does not budge in intense exercise. Sound and fit is flawless Just hope it lasts more than 2 years!
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Don’t work as advertised
NW-WS623/LM E 01 Desember 2023 oleh Felix1978 (Singapura) Pembeli Terverifikasi Terverifikasi
Bought this to swim with. Bought this Bluetooth model over the one without so that I can listen to podcast while swimming connected to my watch. Bluetooth doesn’t work under water! The sound quality is lousy as compared to the Float Run which I also own. The ear plugs are uncomfortable and leak even when I am using the largest size.
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Moderate Performance
NW-WS623/BM E 17 November 2023 oleh Rosy Mushroom (Thailand) Pembeli Terverifikasi Terverifikasi
I bought it last month to replace my old NW-WS413 that was bought two years ago. I feel that the product life is shortened. My first one is NWZ-W273. It could last for eight years! Moreover, the audio performance is average and I prefer the previous model. There are a few brands who offer waterproof walkmans, and Sony is the best among them.
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Very practical
NW-WS623/LM E 30 Oktober 2023 oleh JaimzBng (Singapura) Pembeli Terverifikasi Terverifikasi
This is my second set after the first died a natural death. I literally used it for so many years until the batteries died out. Enjoyed it very much and therefore, I'm replacing it with exactly the same model. Only thing about this new set is that the batteries did not last as long as the first set I had. I seem to need to charge it more often
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Fantastic and practical
NW-WS625 25 September 2023 oleh Mickymahou (Inggris)
Excellent product but poor availability which makes you look for other brands
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Good Product
NW-WS623/LM E 11 Agustus 2023 (Singapura) Pembeli Terverifikasi Terverifikasi
Brought from SONY outlet in westgate, professional & great staff. Difficult to use initially, as im used to touched type of Bluetooth headset instead of buttons. Found the sound of the female voice over and beeping sound too loud for the ears and no battery level indicator reflected on phone and have to rely on the lights on the headset, so will have to remove the headset rather than looking at the phone to know the battery status. Sound system average, would be better if the bass could be improved. Hopefully it’s durable and as advertised ‘Water & dust proof’ to live up its name.
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Hi Marco Santana,
Thank you for your feedback.
We understand you are facing an issue with the Bluetooth and there is a beeping sound on the battery indication.
Please allow me to share with you the link below to try and resolve the issue that you are facing. This is to Turn down the volume on the Walkman and then turn up the volume on the smartphone
https://helpguide.sony.net/dmp/nwws620/v1/en/contents/TP0001272068.html?search=loud%20voice
Sony Singapore service team
Broke after two uses
NW-WS625 09 Agustus 2023 oleh Melakahn (Inggris)
Purchased these at the airport to swim with on holiday. Broke after two uses and returned for a refund.
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Hi Melakahn,
Thank you for your feedback and we're sorry to hear that you returned the headphones!
Please be assured that we will pass your feedback through the appropriate channels to ensure that it can be incorporated into future designs.
Don't hesitate to contact us by phone, chat support or email using the details here: https://bit.ly/3xPUapp with any further feedback you may have, we always love to hear from our customers!
Mennah @Sony Support UK
Must be improved
NW-WS623 18 Juli 2023 oleh NirZ (Inggris)
Teh Earbuds are falling all the time and the microphone is not functioning during phone calls. In addition, It is very difficult to purchase the original M size Earbuds from Sony.
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Hi NirZ,
Thank you for your review.
We're sorry to hear that you're facing difficulties with the earbuds and the microphone of your NW-WS623, this is not the norm as we strive to deliver the best quality possible. For the microphone issue, could you try the below steps:
— Make sure that the device is up-to-date, you can find the latest firmware update as below:
Windows: https://bit.ly/44YkPRr
Mac: https://bit.ly/44X8HAb
— Try to test the Walkman with other devices and check if the same issue remains.
— Reset the device from here: https://bit.ly/44xt6f7
You can also find the part number for the medium size of the earbuds as below:
Standard type:
**For Black, Blue: 327525401
**For Greyish White, Lime Green: 456489801
We recommend looking for them here: https://bit.ly/3ywN7EK . Or you can look for them on any online website.
Rest assure, your feedback has been raised to the concerned team, for future consideration.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Very Bad Quality & Reliability..!!
NW-WS623/LM E 29 Mei 2023 oleh Do not Buy Sony Walkman (Singapura) Pembeli Terverifikasi Terverifikasi
This is my 5th Sony Walkman. It is NOT reliable product. My past four purchases - Volume is not able control after couple of months. Sound is up full blast. Not able to reduce. Not able to power-up. Even with full battery charge. Design very bad…!! Never buy this product anymore. Not worth it..!! Disappointing to see no good design improvements from SONY. Now I know why Sony is no longer reliable Japanese brand. .!!! Can you help to fix my past Sony Walkman purchases to prove Sony is customer quality oriented company???… Fix for me.!! Sony is earning money & giving ultra low reliability products.!!!! Not worth for the money spend. Cheating. .!!!!
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Hi Sir.
We appreciate your feedback and wish to assist you further.I would suggest that you may send in to our service center at the location below for further diagnosing to allow further inspection
Sony care 313 @ Somerset
Address: #02-28 to 37, 313 Somerset Road, Singapore 238895
Operation Hours : 11am-8pm (Mon - Sun)
This is a walk in service no appointment is required.
Sony Singapore service team
Nice strap and clear aoundt
NW-WS623/BM E 12 Mei 2023 oleh ChewTS (Singapura) Pembeli Terverifikasi Terverifikasi
Bought this Apr2023 and enjoyed the headset hanging over my ears well. Great sound but experienced difficulty in connecting to blue tooth and the battery drained pretty fast. It was returned to Sony repair and I will be given a new set. Will review again on the new set
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The love that didn't last.
NW-WS623/BM E 29 Maret 2023 oleh Hydro Fish (Singapura) Pembeli Terverifikasi Terverifikasi
It is easy to use, smooth setup to download the MP3 and connect Bluetooth. However even following the instructions on how to use. There was still issues and had to send for check and possible repair or replacement. The left earphone can't hear as well too. It stopped working when I left it charging using a power bank. Weird, all my other electronics has lasted a very long time charging using Power Bank. Aside from this, it's a product with nice features but only if it's more solid.
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HI Hydro Fish,
We appreciate your feedback and wish to assist you further.I would suggest that you may send in to our service center at the location below for further diagnosing
Sony care 313 @ Somerset
Address: #02-28 to 37, 313 Somerset Road, Singapore 238895
Operation Hours : 11am-8pm (Mon - Sun)
This is a walk in service no appointment is required.
Sony Singapore service team
Uncomfortable to wear and poor battery life
NW-WS623/LM E 26 Februari 2023 oleh Gene S (Singapura) Pembeli Terverifikasi Terverifikasi
Uncomfortable to wear even when running Poor battery life that I feel I bought an old product
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Standalone headphone that can play music
NW-WS623/LM E 09 Januari 2023 oleh Standalone (Singapura) Pembeli Terverifikasi Terverifikasi
Unfortunate case. The volume went haywire on my 3rd times using it. It was a new purchase & I could manage to have it 1 to 1 exchange after 1 week of submission to the Service Centre in Somerset. Bought it from Shopee & lucky choose Sony Shopee Mall just to get the 1 year warranty if not, I'll be wasting my money on a product that I'd only used 3 times. 1st time trying this product which didn't give me a very good impression. Furthermore the earpiece gave me a painful earache initially. Now quite used to it. Hope it can last me long enough. I like to run light that's the reason why I always look out for standalone headphone that can play music & even my watch is also a standalone to answer calls. One thing bad is no indication of battery usage. Need to improve on this. As compared to other brands, Sony is lacking behind. The + point is the buttons for easy pressing while running. I can change my music easily.
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Disappointed
NW-WS623/LM E 14 November 2022 oleh VMenon (Singapura) Pembeli Terverifikasi Terverifikasi
Five months after I bought it, it started to give problems. The mic is not working and support to trouble shoot is lacking. No phone numbers to call. Took it down to service center at 313 Somerset and hopefully they give me a new one. They said they will sms me to let me know in 1-2 weeks! Past 5 months had connection issues to bluetooth as well. Worked sometimes and many other times had difficulty connecting. Not the easiest product to use. I think the Apple ipod has a better track record from what friends tell me and service is much better from Apple.
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Great for use in pool as easy to use
NW-WS623 23 Oktober 2022 oleh Aquamarine90 (Inggris)
This is my third pair of Sony waterproof headphones, which I find easy to control while swimming. They are comfortable and sound quality isn't bad. Obviously I do like the product, because of above reasons, however I am not happy with their lasting ability. The first pair I had lasted two years, second pair only fourteen months, this is with same usage. I look after them always clean and dry well after swimming in pool and have never used in the sea. Also the price has increased a lot as well over the year, I went for the Bluetooth this time as was only a small amount of money more, will be interesting to see how long this one lasts. I have recommended this products to many people who I swim with, as it helps to ease boredom of swimming an hour, whilst listening to audio books.
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Hi Aquamarine90,
Thank you for your feedback.
We're glad to hear that you're enjoying your headphones.
We hope you will continue to enjoy it for many more years to come!
Having read your feedback, we would like to understand more about the issues which you experienced with the first two for development and improvement purposes, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.
Hana @Sony support UK
Ease of Use
NW-WS623/LM E 18 September 2022 oleh damianng77 (Singapura) Pembeli Terverifikasi Terverifikasi
Very easy to connect to my MP3 player. However, not so for my iPhone. Having trouble connecting to my iPhone via bluetooth.
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HI damianng77,
Thank you for your feedback.
We understand you are facing an issue to connect with your iPhone. We recommend following the steps from the link below.
https://helpguide.sony.net/dmp/nwws620/v1/en/contents/TP0001272078.html
Sony Singapore service team
Great for sports!
NW-WS623/BM E 28 Agustus 2022 oleh Wansyaf (Malaysia) Pembeli Terverifikasi Terverifikasi
I bought this mainly for my running and jogging exercises. It does the job pretty well. Feels good at ears with great sound. I am satisfied.
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Easy to use.
NW-WS623 21 Juli 2022 oleh Dot1a (Inggris)
These are the third and most expensive swimming MP3 players I have bought. They are better at keeping water out but I am very disappointed with the quality and level of sound which was much better on cheaper products. The maximum volume level is far too low .
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Hi,
Thank you for your review.
We're sorry to hear that the level and quality of volume didn't meet your expectations. As an attempt to solve the issue we would like to highlight that our Walkman has a feature on it that limits the volume. The AVLS (Automatic Volume Limiter System) function reduces the risk of damage to ears from loud volumes. The AVLS function limits the maximum volume. AVLS has the following features.
AVLS limits the volume to a certain level.
AVLS prevents disturbances to others caused by loud volumes.
AVLS allows you to listen at a more comfortable volume.
In order to disable this feature, we recommend checking this link: http://bit.do/fUZGY.
We would also like to recommend this link that will guide you on how to adjust the volume: http://bit.do/fUZG8
You can also Reset the Walkman to factory settings from this link: http://bit.do/fUZHt
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK
Good product - shame about reliability
NW-WS623 06 Juli 2022 oleh Chris555 (Inggris)
Bought these from Amazon and was initially happy with the purchase. However after using them for a month they stopped charging. This was reported and they were exchanged. Have used them no more than 20 times since due to the pandemic and now the sound has failed on the left side earphone. A lot of money to pay for such a fragile product. With warranty now expired I guess my options are limited, but I’m sure not spending my money again on these.
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Hi Chris,
Thank you for leaving your review, and we're sorry to hear that our product hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.
As an attempt of rectifying the issue, could you ensure that your Walkman is running on the latest software version by following these links: https://bit.ly/3c2w4lH (Windows) & https://bit.ly/3ABan6n (Mac)?
You can also follow the troubleshooting steps clarified on the following link: https://bit.ly/3anwa6X.
If the issue is still evident, try resetting the Walkman to its factory settings by following the steps here: https://bit.ly/3nKlHpc.
If the issue is still disrupting you, we'd love to offer extra assistance. Feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you further!
Mennah @Sony Support UK
Best Sony Walkman
NW-WS623/LM E 02 Juni 2022 oleh GC_Fan (Singapura) Pembeli Terverifikasi Terverifikasi
I bought this a month ago and was really good quality
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My second headset for swimming
NW-WS623/WM E 19 Januari 2022 oleh aaRGee (Malaysia) Pembeli Terverifikasi Terverifikasi
My old water-resistant (or not so much) headset stopped working due to an internal short circuit. It can charge but then switches on and off randomly until it is empty again. Play button also doesn't work anymore. Since this is not a repairable item I bought a new one. The new one only has 4GB storage - sad. The sound is a bit better and it has the sound pass through function. Rest is practically the same. Let's see how long that one will last.
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Warrantee invoked after just two uses
NW-WS623/LM E 15 Januari 2022 oleh Quantumseeker (Malaysia) Pembeli Terverifikasi Terverifikasi
I was super excited as I swam underwater in the pool with music for the first time, but unfortunately that would be the penultimate time too. After the second use the right headphone ceased emitting sound and I had to return the product. Hopefully it was just a blip and when returned from warrantee it works. disappointed since I went with Sony because I expected quality
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Was Disappointing coming from Sony.
NW-WS623/LM E 30 Desember 2021 oleh B Tay (Singapura) Pembeli Terverifikasi Terverifikasi
I bought the device about a month ago and right now I am using it only for swimming and nothing else. The only thing I like about the product is the fit and the fact that it is waterproof. On the other hand the many disadvantages I feel are: 1. Short battery life on Bluetooth play mode. (Approximately only about 3 hours). 2. Absence of warning of low battery level. (The moment the low battery audible of low battery is heard the device stops functioning immediately). 3. Sound quality in MP3 player mode is disappoint. (Bluetooth play has better sound quality as it it boosted by the phone's music app sound enhancement features.
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Perfect Earphones for Workout
NW-WS623/GM E 22 Desember 2021 oleh Dipal (Malaysia) Pembeli Terverifikasi Terverifikasi
Bought this about a month back. Very good for a workout & running - stays in the ear, without slipping or falling out. It's very light, so is not uncomfortable even over 2-3 hours of use The buttons are quite easy to navigate, and provide wireless access to practically all major functions. Sound quality is surprisingly good for this price-point ! Battery life is also pretty good.
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Great Companion for endurance swimming.
NW-WS623/LM E 22 Desember 2021 oleh MonMarsh (Singapura) Pembeli Terverifikasi Terverifikasi
After so many consideration, I have decided to buy this product and I've purchased this 3 times. So far, it is my loyal companion in my swimming. A few things for improvement : - memory capacity needs to be increased - need to improve quality of the mechanism, my second one was already had glitz only after less than a year usage, luckily the service center replaced it for the new one but I also bought the new one cos I couldn't wait for 2 wks (I had to swim the next day). My first one was lasted a few years.
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Product for swimming
NW-WS623/LM E 16 Desember 2021 oleh kiochai (Singapura) Pembeli Terverifikasi Terverifikasi
The product is suitable for swimming, but swimming earbuds will impact the audio. It is considered slightly heavy for regular usage and will burden your ears if used for an extended period.
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Swimming can never be the same
NW-WS623/BM E 15 Desember 2021 oleh Razsurfer (Singapura) Pembeli Terverifikasi Terverifikasi
I wanted some music whilst doing my swim workouts. MP3 is a great feature as Bluetooth needs my hand phone nearby and it don’t work in water. The buttons need getting use to. The ambient function is good. In pool, I want to only listen to my music. On my runs, I want to hear the surroundings for safety. This product did it all. It’s just a little bulky. If it’s slimmer, would be awesome.
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Waterproof !
NW-WS623/BM E 03 November 2021 oleh faces90 (Singapura) Pembeli Terverifikasi Terverifikasi
What more can I say on this product! This is my second purchase.
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Enhanced Funky Design
NW-WS623/LM E 19 Oktober 2021 oleh Stommc (Singapura) Pembeli Terverifikasi Terverifikasi
Am so happy I bought this. My previous similar but older design lasted me for 5 full years. Though it's still Good, the battery tends to die off faster. And so I bought the updated model..
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Love for a dip
NW-WS623/LM E 17 Oktober 2021 oleh KC Art (Singapura) Pembeli Terverifikasi Terverifikasi
This was my third pair. Slight improvement on the charging adapter but the charging contact point between adapter and ear phone can be improved as the last experience was due to loosen in charging contact point. As for sound quality is almost same, hope it can improve in future.
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Great headphones. Its WATERPROOF!!!
NW-WS623/LM E 14 Oktober 2021 oleh Zephyruzz (Singapura) Pembeli Terverifikasi Terverifikasi
I bought this waterproof walkman bluetooth headphones for 1 feature only and that is the WATERPROOF ASPECT. I used this mainly for listening to music or podcast while swimming. Its a great device and does very well at what it does. The sound quality is decent even under water. The only downside to why this isn't 5 stars are a) The name of this device needs help. Its a mouthful, both Walkman and yet it's really a bluetooth headphones. Sony needs to rebrand this clearly. b) The built in music app does not allow for speed of the playback to 1.5x or 2x speed. I think this would be a wonderful addition to the software. Some folks like me listen to podcast at 1.5x to 2x.
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so so
NW-WS623/LM E 06 Oktober 2021 oleh ken leung (Singapura) Pembeli Terverifikasi Terverifikasi
always click a wrong button because of no hold button function. battery low even has been charged overnight.
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Correct
NW-WS623 05 Oktober 2021 oleh BVC13 (Inggris) Pembeli Terverifikasi Terverifikasi
The design is very nice. It's nice to have several sizes for the ear. However it's not very stable while running and the sound is not so clear.
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Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Walkman, and hope you continue to enjoy it for years to come. We're glad to keep you as one of our loyal Sony family members.
We recommend trying different ear tip sizes till you find the one that suits you, so that it won't fall from your ears.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Sawy @ Sony Support UK
Walkman
NW-WS623/LM E 30 September 2021 oleh Jezekij (Malaysia) Pembeli Terverifikasi Terverifikasi
Happy that i bought this one. Nice fit. Walkman function is all good, zero issues. Sound is not bad, strong mid, clear bass. Overall is all good. Am using this on daily basis now to commute
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Not good product. Do not recommend to purchase it.
NW-WS623/LM E 30 September 2021 oleh Ycguo54 (Singapura) Pembeli Terverifikasi Terverifikasi
I just used this product less than 2 weeks and they one side earphone no sound at all.
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Poor quality
NW-WS623/BM E 16 September 2021 oleh Swimmer63 (Singapura) Pembeli Terverifikasi Terverifikasi
I bought it one month ago. There was no sound after using it for a few days. I have not had time to bring it the the service center.
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Great device!
NW-WS623/BM E 27 Agustus 2021 oleh JayRJ (Malaysia) Pembeli Terverifikasi Terverifikasi
Great device, very useful and easy to use. Like the features and robust. Could be more better if can upgrade with more storage in future.
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Waterproof, 4gb memory
NW-WS623/BM E 07 Agustus 2021 oleh Poong MH (Singapura) Pembeli Terverifikasi Terverifikasi
Tight on my head and in ear, great for outdoor sports and swimming.
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The product is good for its purpose... " Swimming"
NW-WS623/BM E 27 Juli 2021 oleh MingBangkokThailand (Thailand) Pembeli Terverifikasi Terverifikasi
I am happy with the product. The turning policy is still very appealing. I only want it for swimming...
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I love this!
NW-WS623 13 Juli 2021 oleh Sarv (Inggris) Pembeli Terverifikasi Terverifikasi
This walkman has made my swim sessions way more delightful. It was more like a dream for me to be able to listen to music while swimming. Sony has made it come true. The sound quality is really good. Operating it is very simple. It has very clear instructions online. I hope Sony offers some app support in the future so that we can use offline music stream services like Amazon music, etc. I also wish it came with a case! What else can I say? I love my walkman.
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Good sound and long lasting battery
NW-WS623/BM E 30 Juni 2021 oleh KTHO (Singapura) Pembeli Terverifikasi Terverifikasi
I bought this for my jogging, it is good partner with good sound, and long lasting for my running journey.
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Sony bluetooth waterproof earphone NW-WS623
NW-WS623/BM E 26 Juni 2021 oleh Superman navigator (Singapura) Pembeli Terverifikasi Terverifikasi
This Sony Waterproof and dustproof Walkman® with BLUETOOTH® Wireless is super great. What I like is the sound and simple to maintained. The battery can last longer than what I anticipated. As I use it for my gym training and jogging is very light when you wear it you really don't feel it at all.
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Best Earphones to use for swimming
NW-WS623/GM E 26 Juni 2021 oleh runningfreak10 (Singapura) Pembeli Terverifikasi Terverifikasi
amazing earphones for swimming and running! this is my second pair and I live and swear by it
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Awesome headphones
NW-WS623/GM E 13 Juni 2021 oleh NZexpat (Singapura) Pembeli Terverifikasi Terverifikasi
I brought. 2 sets of the headphones. 1 for me & 1 for my partner. We love them and find the sound quality to be great. The only down side to the headphones is being able to load music to the headset. The process needed to go through is not as straight forward as it says especially if you are trying to use music from Spotify.
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Great sound
NW-WS623/BM E 09 Juni 2021 oleh Rabbit75 (Singapura) Pembeli Terverifikasi Terverifikasi
Fantastic equipment especially for swimming, jogging is also great
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Simple and works
NW-WS623/BM E 02 Juni 2021 oleh Hai Thoo (Singapura) Pembeli Terverifikasi Terverifikasi
This is my 5th purchase over the many years - serve me well. Need replacement every 2-3 years due to wear and tear
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Bluetooth connection needs to be improved
NW-WS623/BM E 05 Mei 2021 oleh Chris3333 (Singapura) Pembeli Terverifikasi Terverifikasi
I used to use a wireless headset by LG. That headset would almost immediately connect to my iPhone using Bluetooth when powered up. The Sony headset takes more than 15 seconds from power on to establish Bluetooth connection. After using this product for a month, recently, the Bluetooth connection does not even get established. Have to re-do it several times before connection is established. Not as good a user experience as my LG headset.
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Sounds great in water
NW-WS623/LM E 09 April 2021 oleh BFong (Singapura) Pembeli Terverifikasi Terverifikasi
Great improvement from previous 200 series model, which I owned for many years
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Awesome product that can be improved
NW-WS623/BM E 31 Maret 2021 oleh Aff44 (Malaysia) Pembeli Terverifikasi Terverifikasi
Product is Awesome but the only problem is the color comes out near the charging area at the ear hook
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It never show current battery capacity.
NW-WS623/BM E 09 Maret 2021 oleh iRunWithSony (Singapura) Pembeli Terverifikasi Terverifikasi
I use it for a running. It never show the current capacity of battery. I cannot estimate how many minute it can last to play song. I am not a audiophile, as long it can play song for me during a long distance run.
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stopped charging all of the sudden
NW-WS623 23 Februari 2021 oleh Fmh78 (AS)
stopped charging all of the sudden, i rinse it after pool, i dont over charge, just stopped charging, tried all trouble shoot nothing works, had it for like 13-14months only and i dont use it every day
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this item spoilt in couple of weeks
NW-WS623/LM E 23 Februari 2021 oleh Lawrence1988 (Singapura) Pembeli Terverifikasi Terverifikasi
i bought this around 2 months ago and i hardly use it. Using it about once to twice a week for swimming and jogging only. The left ear piece spoilt after few time of using it. It went totally soundless. I owned the older version as well and it also spoilt after couple of months and i was lucky that it was still under warranty and the sony center replaced a new one for me. As for current purchase i send it in for warranty as well. I was satisfied with the older version (Which it lasted for almost 5 years)
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5 star product
NW-WS623/LM E 15 Februari 2021 oleh Fiza (Malaysia) Pembeli Terverifikasi Terverifikasi
Good quality product. I love the fact that it does not slip during running.
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Improvement on previous model.
NW-WS623 26 Januari 2021 oleh Divot (Inggris) Pembeli Terverifikasi Terverifikasi
I bought this for my wife, as I have an older model. The improvement of Bluetooth is great for listening to the radio in the hot tub!
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Great Form Factor
NW-WS623/BM E 30 Desember 2020 oleh JasInSingapore (Singapura) Pembeli Terverifikasi Terverifikasi
Great fit for swimming. Easy feature functions. Comfortable.
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Great sound...
NW-WS623 19 Desember 2020 oleh EA_EA (Inggris) Pembeli Terverifikasi Terverifikasi
I bought it one year ago. It is great product. Nice sound and useful. I can advise it. Only one problem there is not alert for finish battery. It is say low battery and close.
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Hi EA_EA,
Thank you for your review.
We're happy that you're enjoying the Walkman.
Regarding the battery notification, you can also check the OPR lamp to know the battery status, you can find more info on the Help Guide here: http://bit.ly/34MoUva.
Sony support team
Average and overrated
NW-WS623/BM E 15 Desember 2020 oleh szerone (Malaysia) Pembeli Terverifikasi Terverifikasi
Sound quality is just average. Bass is almost non-existance. Bluetooth connection is delay and not sync with video.
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Great Waterproof earphones
NW-WS623/BM E 15 Desember 2020 oleh kantang (Thailand) Pembeli Terverifikasi Terverifikasi
I have been using the Sony waterproof walkman for swimming almost on a daily basis and I am very happy with the sound quality of it both under and above water. They are fairly stable on the ears as they do not fall off when I do freestyle turns while swimming either. It is fairly easy to use with the MacBook to download music onto the inbuilt MP3 player.
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Great product - True Wireless Earphone
NW-WS623/BM E 15 Desember 2020 oleh lbk71079 (Singapura) Pembeli Terverifikasi Terverifikasi
Good for me going on running. Songs are stored in the earphone itself. Need not to carry my handphone along. Once connected to handphone, it is able to pair to answer incoming call. I will give the last star if Noise-Cancelling is added into the earphone.
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