How to fill up the Warranty Registration Form

  • Step 1

    • At the point of purchase, please make sure the Warranty Card of your Sony product is stamped by the Dealer.

  • Step 2

    • On the box of every Sony product is a sticker label. Make sure the printed Model No. on the sticker is the same as the product you’re buying. Take note of the Bar Code on the sticker (it’s the line of numbers that start with S01-xxxxxxx-x).

  • Step 3

    • Fill up the Warranty Card and make sure you mail it within 7 days. For the Serial No. field, use the Bar Code found on the sticker.

  • Step 4

    • If you already have a Customer Identity Number (My Sony No.), please fill it in.

    If you do not have a Customer Identity Number (My Sony No.), you will receive one soon after registration. If you do not receive one, please call Sony Customer Information Center for it.

  • Step 5

    • Cut or tear the Warranty Card along the perforated line. Keep the top portion. Place the bottom portion in a stamped envelope or (PT. Sony Indonesia postage-paid envelope) and mail it to PT. Sony Indonesia.

  • Step 6

    • When your membership for My Sony has been processed, you will receive notification by mail regarding your ID number information to your address.