79

4.2 based on 79 customer reviews

45
19
7
1
7
Sound Quality

Good

Design

Good

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.

Most Helpful Positive
0

Brilliant System

BDV-E4100 25 September 2014 by mpsandy (United Kingdom) Verified Purchaser Verified

Have now had for 2 weeks and extremely pleased with performance. Crystal clear sound. Good bass and easy to operate. Stylish and fits well with Sony TV. Would buy again.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

18

0

Most Helpful Critical
0

Good but

BDV-E4100 15 December 2020 by Vince305 (United Kingdom) Verified Purchaser Verified

Don’t get me wrong it’s good but I don’t think the advertised 1000w is the actual output It’s opera operating system is SLOW and can’t seem to be be able to add other apps so am stuck with apps that either don’t work or are 3rd world foreign apps Does have Netflix and a browser but as I said due to the opera os it’s SLOWER than a snail ..... oh and the touch charger/bt link don’t work either

Sound Quality

Good

Features

Fair

Design

Good

Ease of Use

Average

3

0

79 Customer Reviews

0

Balance between cost and benefit

BDV-E4100//MSP1 03 February 2022 by Stiady (Indonesia) Verified Purchaser Verified

Powerful 1000 watt output, but it takes rather long to start up. Nevertheless, it’s definitely better than the soundbar that It replaced.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Feature good

BDV-E4100//MSP1 12 September 2021 by Hendi (Indonesia) Verified Purchaser Verified

Good product and complete ther product, bass sound good

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great features

BDV-E4100//MSP1 20 August 2021 by Bijieh04 (Indonesia) Verified Purchaser Verified

I don't regret buying this item, the sound is really amazing

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Doesn’t work

BDV-E4100 16 May 2021 by Alun86 (United Kingdom)

I’ve had it since Christmas and have yet to successfully watch a full blu ray or dvd without it freezing/stopping and making loud crunching noises, a 90 minute film can take 3 hours to watch

Sound Quality

Good

Features

Average

Design

Average

Ease of Use

Fair

6

1

0

My Review for Blu-ray Home Cinema System with Blue

BDV-E4100 17 March 2021 by радоје31 (United Kingdom) Verified Purchaser Verified

I use a Sony home theater and I am very happy with it, it reproduces great sound from the 5.1 speaker system and I connected it to a smart TV and they fit perfectly in the room. all praise to Sonia who was and remains a brand in the field of audio technology

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

4

3

0

sound is good but laggy

BDV-E4100//MSP1 07 March 2021 by Trebors (Indonesia) Verified Purchaser Verified

the sound so powefull and great....but laggy connection while first time turn on TV anyway its ok just minor problem..great quality sound

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

0

0

0

Poor

BDV-E4100 02 March 2021 by Corsas6gld (United Kingdom) Verified Purchaser Verified

Poor sound very underpowered for 1000watts very disappointed would not buy again I wished I kept my Phillips

Sound Quality

Poor

Features

Poor

Design

Excellent

Ease of Use

Poor

10

7

Response From Customer Support
05 March 2021

Hi Corsas6gld,

Thank you for your review.
We appreciate your feedback regarding your experience with the system, and we've passed it on to the proper channels for future consideration and product development.

Sony Support UK

0

Great features

BDV-E4100 31 January 2021 by Keith13 (United Kingdom) Verified Purchaser Verified

I bought this and happy that I did. Just wish the rear surround speakers were wireless. That would make it perfect!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

4

6

0

Great!!

BDV-E4100//MSP1 24 January 2021 by CorneliusHerry (Indonesia) Verified Purchaser Verified

I've already use it about a month The sound feels good with affordable price

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent

BDV-E4100 18 January 2021 by Theluckster (United Kingdom) Verified Purchaser Verified

I bought this awhile ago and love it I have had two before and they were all great

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

4

3

0

Really pleased

BDV-E4100 12 January 2021 by John2717 (United Kingdom) Verified Purchaser Verified

Really pleased with it. Great audio quality and nice design.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

7

0

Good sound

BDV-E4100//MSP1 12 January 2021 by Devie (Indonesia) Verified Purchaser Verified

Home theater excelent and good sound ,brings us like on cinemax

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great quaility

BDV-E4100 01 January 2021 by nikola95 (United Kingdom)

I bought it one month ago, and I think its my best investment.

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

1

2

0

Excellent sound

BDV-E4100 27 December 2020 by Mick999 (United Kingdom) Verified Purchaser Verified

Brought to replace a 7 year old Panasonic system and not disappointed, had other Sony products over the years always been great quality.

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

1

2

0

great product and good value

BDV-E4100 26 December 2020 by youngy2 (United Kingdom) Verified Purchaser Verified

My previous Sony home cinema set up the speaker volume automatically and couldn't be manually adjusted which was a pain. My new home cinema has individual speaker volume adjustment which is great for fine tuning to your individual needs. Sounds great

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

0

Good but

BDV-E4100 15 December 2020 by Vince305 (United Kingdom) Verified Purchaser Verified

Don’t get me wrong it’s good but I don’t think the advertised 1000w is the actual output It’s opera operating system is SLOW and can’t seem to be be able to add other apps so am stuck with apps that either don’t work or are 3rd world foreign apps Does have Netflix and a browser but as I said due to the opera os it’s SLOWER than a snail ..... oh and the touch charger/bt link don’t work either

Sound Quality

Good

Features

Fair

Design

Good

Ease of Use

Average

3

0

Response From Sony support
17 December 2020

Hi Vince305,

Thank you for your review.
We're sorry to learn that you're experiencing issues with the apps and the operating system of the device.
We recommend resetting the device to the factory settings as described on the Manual page 52 here: https://bit.ly/37OODUd. If the issue persists, we would like to be able to offer some assistance so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.

Sony support team

0

sony

BDV-E4100 03 December 2020 by elpida6812 (United Kingdom) Verified Purchaser Verified

unpleasant hum of the player, constantly loses connection to the TV and wants a restart. I would like to replace the product with Sony HT-Z9F Cinematic 5.1Ch Soundbar with Dolby atmos

Sound Quality

Poor

Features

Fair

Design

Fair

Ease of Use

Fair

1

0

0

£300 wasted

BDV-E4100 30 November 2020 by Percydrinkalot (United Kingdom) Verified Purchaser Verified

I bought this last year from amazon. My tv is sony bravia my daughters tv is a bravia my previous surround sound was sony it worked very well for 10years. I just bought a ps5. However this will be the last sony product I ever buy. Two months after I bought it from amazon I started having problems. It took forever to boot up. Then after around 6 months it would not boot up at all. I complained to Amazon and they wanted me to go through a convoluted process to arrange repair. In the meantime I managed to get it going again. So I permanently left it turned on and forgot about the Amazon process. Flash forward a few months after a power cut the machine will not power on. Amazon told me to speak to sony. Sony told me I was just out of warranty. So now I will have to buy another system. I have used sony products longer than I can remember I am beyond disappointed with the service. I will never buy sony again.

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

7

1

0

it a great sound

BDV-E4100 18 November 2020 by toejoe 62 (United Kingdom) Verified Purchaser Verified

I bought this blue ray ssurround sound approximately a month ago. It is brilliant I'm I'm very pleased with it

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Great sound

BDV-E4100 17 November 2020 by Staffie999 (United Kingdom) Verified Purchaser Verified

Bought this about 3 weeks ago. Good points. Looks good. Sounds good. Easy to set up. Make sure to go into settings and alter speaker settings to suit you. Bad points. Sold as a smart device. This is poor really with just a few apps. Also Alexa enabled. Not really it's a Bluetooth speaker system so you must have an Alexa device to connect to. Shame Sony hasn't teamed with someone like Amazon then it would be a wow system.

Sound Quality

Excellent

Features

Fair

Design

Good

Ease of Use

Good

1

0

0

Noisy unit.

BDV-E4100 19 October 2020 by NigelPeter (United Kingdom)

My wife bought the system for me just over a week ago. The system is working and the sound is good but is spoilt by the noise in the background from the main unit. It has not got any better and is really annoying.

Sound Quality

Average

Features

Average

Design

Average

Ease of Use

Good

1

1

Response From Customer Support
21 October 2020

Hi NigelPeter,

We appreciate your feedback, and we're sorry to hear that you're facing difficulties with your home cinema system. Having read your review, we recommend that you contact us to provide us with more information to ensure we can help you using the details in the following link: https://bit.ly/2NwYLXL

Sony Support UK

0

The best sound output from Sony Home Cinema

BDV-E4100//MSP1 09 September 2020 by Cak_Mar (Indonesia)

I really enjoy the clarity of the sound that comes out of this Sony Home Theater.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Nice Sony Home theater

BDV-E4100 07 July 2020 by Pottato (Indonesia)

This is a great quality Home Theater that suits you for music and Movies

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Value for money

BDV-E4100 19 May 2020 by KimKim (Malaysia)

I bought this few days ago, overall satisfy with the product. The only down side is the start-up, it took about 20-30sec (if not mistaken) then u can enjoy it. The sound is acceptable. (You pay what you get)

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Fair

2

0