324

4.4 based on 324 customer reviews

183
106
22
2
11
Sound Quality

Excellent

Design

Good

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.

Most Helpful Positive
0

good design

FM/AM 12 December 2016 by dennis2chua (Malaysia) Verified Purchaser Verified

Sound very clear, Bluetooth receive very fast, thanks.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

7

0

Most Helpful Critical
0

Premature

CMT-SBT20B 15 April 2019 by Nope7 (United Kingdom) Verified Purchaser Verified

It hasn't yet been used. Stop pestering me for a review.

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

1

0

324 Customer Reviews

0

Sony bravia smart tv

CMT-SBT20B 18 August 2023 by Stevie7w (United Kingdom)

Bought this one month ago its our third bravia tv and our first smart tv. As ever all is good a fantastic tv with excellent picture and sound wuality just as you would expect from a Sony bravia!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Sony Audio System

CMT-SBT20B 26 February 2023 by Rubbish Products (United Kingdom)

Rubbish product.... don't waste your money better products available for less money

Sound Quality

Poor

Design

Average

Ease of Use

Poor

3

7

Response From Sony support team
02 March 2023

Hi,

Thank you for your feedback.
We're sorry to learn that you're not satisfied with your audio system.
Having read your feedback, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.

Hana @Sony support UK

0

Sony mini hi-fi

FM/AM 30 October 2022 by Flash22 (United Kingdom)

Just installed this hi-fi that was bought online. We are a little disappointed that it doesn`t have a permanent clock/time display. Also, the cable connection on the speakers is so short that we have had to extend them, which was not easy.

Sound Quality

Good

Design

Good

Ease of Use

Average

1

1

Response From Sony Support Team
10 November 2022

Hi Flash22,

Thank you for your review.
We're glad to hear that you're enjoying your Hi-Fi System, and sorry to learn that you found the speaker cables are short and that there was no permanent clock on the display.

We would like to highlight that the clock settings gets reset when you disconnect the power cord or if a power failure occurs, and to display the clock when the system is off Press DISPLAY. The clock is displayed for about 8 seconds, and to learn all about it check pages 10 and 11: https://bit.ly/3pifJx9.
Furthermore we recommend using the supplied cables as using any different or 3rd party cables might cause the unit to malfunction.

If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

0

CMT- STB20B

CMT-SBT20B 09 October 2022 by Greatbarrboy (United Kingdom)

Bought last month, instructions are a bit hard to understand, but overall excellent product and great value for the money.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

3

0

Very attractive system

FM/AM 27 July 2022 by SONY micro HiFi (United Kingdom)

Despite initial difficulty with set up now working well in out chosen position

Performance

Good

Design

Good

Ease of Use

Good

0

1

Response From Sony Support Team
29 July 2022

Hi,

Thank you for your review.

We're glad to hear that you're enjoying your Hi-Fi System and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come & welcome to the Sony family!

Also, you can always use the Help Guide available here: https://bit.ly/3A9o8XT.

Moreover, don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers.

Mennah @Sony Support UK

0

Good value mini hifi

CMT-SBT20B 01 May 2022 by Rob0704 (United Kingdom)

Looked for a mini hifi for our caravan. Found this Sony model with good reviews in Argos. Very pleased with it, easy to set up and good quality sound. Links to my phone to play music

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Average

1

1

0

Disappointed

CMT-SBT20B 20 April 2022 by COV1 (United Kingdom)

CD player had a loud humming noise when in standby mode with a disc loaded. Contacted Sony technical support but their suggestions did not improve the situation, so unfortunately I had to return the unit. Bluetooth volume very poor.

Sound Quality

Poor

Performance

Poor

Design

Average

Ease of Use

Good

0

1

Response From Sony support team
25 April 2022

Hi COV1,

Thank you for your feedback.
We're sorry to learn that your device developed a fault and that you returned it.
In such cases, we would've been able to offer more alternatives if you've decided to continue the follow up with us.
We appreciate that the failure of any product is both disappointing and inconvenient. As a manufacturer, Sony endeavours to ensure that all of our products meet our reputation for excellent quality and reliability.
However, one of the limitations of electronics is that on some occasions products may fail. To protect our customers in these circumstances, Sony provides a one year guarantee with our consumer products. Of course, we understand your feedback and we have passed them on for future consideration and product development.

Hana @Sony support UK

0

Great value for money.

CMT-SBT20B 15 April 2022 by The creeper (United Kingdom)

I bought this sound system for my wife ,she is over the moon with it easy to set up DAB stations are great ,CD replay is crystal clear , nice compact unit ,I would recommend it to any one.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

0

Great Sound

FM/AM 10 April 2022 by agoessbj (Indonesia) Verified Purchaser Verified

The sound quality is good, easy to set up and use.

Sound Quality

Excellent

Performance

Good

Design

Good

Ease of Use

Excellent

0

0

0

Great music system

FM/AM 02 April 2022 by Family and friends (United Kingdom)

We bought this unit around 5 years ago, my wife who has Alczimers sad she put away I didn't look for it until she went into a nursing home. Looking out her belonging I came across the music system, and glad I did it has great sound. It has CD, FM Radio, USB, Auxiliary input,which I'm using for cassettes. It also has NFC Connection whare you lay smartphone on the mark.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

0

Great sound

CMT-SBT20B 28 March 2022 by Mattsmum (United Kingdom)

Given as a gift by my sons. My old one was broken needed something to play my CD's on. Love that I can Bluetooth my phone to it to play even more music . Simple to tune radio stations too.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Good love and good tone

CMT-SBT20B 09 March 2022 by Oldbear (United Kingdom)

That sums it up - don’t need to expatiate or add anytime else

Sound Quality

Excellent

Performance

Excellent

Design

Good

Ease of Use

Good

0

0

0

does the job

CMT-SBT20B 04 February 2022 by biffo bear (United Kingdom)

I was on holiday and needed an entertoyment centre but compact to bring home. great sound

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

SOME GOOD FEATURES

FM/AM 05 January 2022 by Wombat3 (United Kingdom)

Wanted it for Dab+ feature. Dab+ does work but sometimes has to think about it. It maybe the area that I have it positioned in but sometimes it will tune in instantly and other times it will think about tuning in for maybe 5 minutes before getting there. FM and CD are fine..

Sound Quality

Good

Performance

Average

Design

Good

Ease of Use

Good

0

0

Response From Sony Support Team
13 January 2022

Hi,

Thank you for your review.

We'd like to highlight that this system only has a FM tuner. To learn more about this unit, check the following specifications link: https://bit.ly/3zV8iji.

Also, the following link clarifies how to tune FM stations (Page 15): https://bit.ly/3A9o8XT.

If you still need any further assistance, feel free to contact us by following this link: https://bit.ly/2NwYLXL, we will gladly assist you!

Mennah @Sony UK

0

Great cd player

FM/AM 24 December 2021 by Joe769 (United Kingdom)

Bought this to play CD's in my bedroom after old player decided to not want to play after years and years of playing Easy to set up and the radio was easy to tune with auto tuning. Good sound as always from Sony hence why I bought it. Great little player.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Good

1

0

0

Good product

FM/AM 21 December 2021 by Bayu1170 (Indonesia) Verified Purchaser Verified

I am glad with it. After two weeks of using, there is no problem that comes

Sound Quality

Good

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

It’s good!

CMT-SBT20B 06 December 2021 by Roni26 (United Kingdom)

Just needed to play my CD’s and I know Sony sound is always high standard. So…size mattered and this was perfect. I’m happy with the product and have the bonus of an additional radio too.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

0

Great sound

FM/AM 29 October 2021 by Bass lover (United Kingdom)

It’s got great sound for the size and price and is a lot better than I expected

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

3

0

0

Does not like CD's

FM/AM 24 October 2021 by Moongazer (United Kingdom)

I bought this one month ago for my daughters birthday. It played cd's for a total on one month. Now it will not play them. Sadly I had just bought another brand of stereo for her that scratched all the discs. We had to buy all the discs again brand new. This new one was a joy and the new discs played fine. Now it wont stop trying to read them.

Sound Quality

Excellent

Performance

Average

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony support team
22 December 2021

Hi,

Thank you for your review.

We're sorry to learn that you're experiencing an issue with your Hi-Fi System.

As an attempt to resolve the issue, we recommend checking the manual page 29: https://bit.ly/3pifJx9.
And if it's still the same, you can reset it, page 32: https://bit.ly/3pifJx9.

If the issue persists, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.

Sawy @ Sony UK

0

Super Little System

FM/AM 07 October 2021 by Cosmic Witchy (United Kingdom) Verified Purchaser Verified

Bought this Stereo system from my local electricals shop for a very reasonable price, as my stereo of 20 years had just given up the ghost. This little stereo is amazing value for money and more than exceeds its purpose. I haven't tried the bluetooth function yet or USB etc (I'm a bit of a technophobe) but I will do, and I'm confident they will not dissappoint. Good sound quality and output that is easily adequate for my small property. I'm very pleased with it.

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

0

Neat and modern looking

FM/AM 25 September 2021 by Rosie32 (United Kingdom) Verified Purchaser Verified

I am really pleased with my new hi fi system. It looks up to date and is easy to use. It has a good clear sound and is perfect for operating from the couch with its own control.

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Excellent

1

0

0

Great Micro System!

CMT-SBT20B 24 September 2021 by Pizzaman12 (United Kingdom) Verified Purchaser Verified

Great Hifi, With Clean and Minimalistic Design, That Sounds Great!

Sound Quality

Good

Features

Excellent

Design

Good

Ease of Use

Good

0

1

Response From Sony support team
27 September 2021

Hi,

Thank you for your review.

We're glad to hear that you're enjoying your Hi-Fi system, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Sawy @ Sony Support UK

0

Good sound, easy to use and set up

FM/AM 06 September 2021 by Biccieboy (United Kingdom) Verified Purchaser Verified

Happy with sound and it's easy use, I would recommend

Sound Quality

Excellent

Features

Good

Design

Good

Ease of Use

Excellent

1

1

0

Good product with quality of sounds

FM/AM 17 August 2021 by Nicky89 (Malaysia) Verified Purchaser Verified

The product same as per picture and with good quality of sound..bought to gift for mother and she is very happy ....

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Great little machine

FM/AM 11 August 2021 by Ed 78 (United Kingdom)

Exactly what I was looking for to use in my workshop.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

2

0

Superb!!!

FM/AM 12 July 2021 by Fuchsia1 (United Kingdom) Verified Purchaser Verified

Very easy to set up and also nice and compact and delivers excellent sound quality.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great Hifi

FM/AM 12 July 2021 by Sigit prakasa (Indonesia) Verified Purchaser Verified

Saya beli beberapa minggu lalu, suara keren banget untuk sekecil ini

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great present

FM/AM 27 June 2021 by Sara 08 (United Kingdom)

My husband bought this for my birthday its smashing

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0