Answers to questions regarding USB connections on Android TV™

Refer to the following questions and answers.

Compatibility Information/Specifications

• What file formats are supported by the Album, Music and Video apps?
• What file formats are supported by Media Player from the Google Play Store?  
• What is the maximum file size supported for a USB device and the maximum storage capacity allowed for hard drive that is connected to the TV?  
• 3D photos or 3D movies cannot be played from a USB memory stick or the Home network.  (For 2015 and 2016 models)
• What types of USB HDDs (hard disk drives) are compatible with Sony's Android TV™?

How to Use

• How to view and listen to the pictures, videos, and music on a USB device  
• How to see the detailed information for a video being played in the Video application on an Android TV.  (For models released in 2018 and earlier)

Troubleshooting

• The video contents of a USB storage device are not displayed in the Video application.  
• BRAVIA TV is not recognizing the mobile device that I connected via USB cable.  
• Cannot delete contents from within the Album, Music or Video application?  
• The BRAVIA TV goes into standby when USB devices are connected via USB hub.  
• Some of the contents of a USB device cannot be resumed when using a video application.  
• When I unplug a USB device during operations, the contents of the USB device become damaged.