Article ID : 00167513 / Last Modified : 18/06/2019

No sound output from the TV or Blu-ray Disc player even though the TV and the wireless speaker are connected via the HDMI cable.

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Check the following.

  • Make sure that the HDMI cable is connected to the HDMI port on the TV that is compatible with the Audio Return Channel (ARC) function.
  • Connect the HDMI cable firmly to the ports.
  • Make sure that HDMI Consumer Electronic Control of the TV is set to on.
  • Change the audio output setting of the TV to Pulse Code Modulation (PCM).
  • If the HDMI indicator on the unit is flashing, turn on the TV, disconnect the HDMI cable, and reconnect it again.
  • Set the audio output setting of the devices such as the Blu-ray Disc player that are connected to the TV to Pulse Code Modulation (PCM) .

    NOTE: For details on the settings of the TV or devices that are connected to the TV, refer to their manuals.