Article ID : 00195830 / Last Modified : 17/05/2020

How to play Dolby Atmos format audio using a Multi Channel AV receiver or Sound Bar

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    Refer to the appropriate procedure, depending on whether your TV is compatible with HDMI (eARC):

    NOTE: The input label on the back of the TV will help to confirm if your TV (HDMI IN terminal) supports an eARC connection.

    Image indicating the input label on the back of the TV
     

    Connecting to a TV compatible with HDMI (eARC)

    When the Sound Bar is connected to the HDMI (eARC/ARC) port, you can play back the following content:

    • Dolby Atmos format content output from the TV
    • Dolby Atmos format content output from a playback device, such as a Blu-ray Disc Player
      NOTE: On Sony branded Blu-ray Disc Players, the content of network services (Netflix etc.) does not output with Dolby Atmos even if the format is set to Dolby Atmos.

    NOTE: Before following these steps, update the Sound Bar software to the latest version. To get the latest update, visit the Sony Support website, search for your Sound Bar by entering the model number, and then go to the Downloads section.


    Connection method

    1. Connect the Sound Bar HDMI OUT eARC/ARC port and the TV HDMI IN eARC/ARC port using an HDMI cable.
    2. Connect the playback device HDMI OUT port and the TV or Sound Bar HDMI IN port using an HDMI cable.
      NOTE: For step 2, use whichever HDMI IN port of the TV or Sound Bar is not in use.

      Connecting diagram
       
      1. Sound Bar
      2. TV
      3. Blu-ray Disc Player
      4. High Speed HDMI cable
         
    3. Enable the eARC function for the Sound Bar.
      NOTE: The procedure for enabling the eARC function will differ depending on the Sound Bar model. For details, refer to the product manual. For example, the procedure for HT-Z9F/HT-ZF9 is as follows:
      1. Press the HOME button on the remote control, and then select Setup - Advanced SettingsHDMI Settings - eARC - On.
      2. In the HDMI Settings, select HDMI Signal Format, and then select Enhanced format.
    4. Check the HDMI settings of the TV.
      NOTE: The procedure for enabling the eARC function may differ depending on the TV model. For details, refer to the product manual. 
      1. In the HDMI Settings, select eARC and set it to On.
      2. In the HDMI Settings, select HDMI Signal Format, and then select Enhanced format.
         

    Connecting to a TV not compatible with HDMI (eARC)

    When the Sound Bar is connected to a TV that is not compatible with HDMI (eARC), you can only play Dolby Atmos format content output from a playback device, such as Blu-ray Disc Player. You will not be able to play Dolby Atoms format content output from the TV.
    NOTE: On Sony branded Blu-ray Disc Players, the content of network services (Netflix etc.) does not output with Dolby Atmos even if the format is set to Dolby Atmos.

    Connection method

    1. Connect the Sound Bar HDMI OUT eARC/ARC port and the TV HDMI IN port using an HDMI cable.
    2. Connect the playback device HDMI OUT port and the Sound Bar HDMI IN port using an HDMI cable.

      Connecting diagram
      1. Sound Bar
      2. TV
      3. Blu-ray Disc Player
      4. High Speed HDMI cable