Sound Bar Troubleshooting Guide

IMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". For other models, please refer to the Sony support website for solutions

Click on the topic to view the Troubleshooting:

Hint: Want to know how to connect your Sound Bar to your TV? Refer to the BRAVIA Connectivity Guide.

• No Power, Cannot Operate or Freeze
  
• No Sound (Bar Speaker or Subwoofer)
  
• Abnormal sound (noise, skip, etc.)
  
• Cannot recognize the USB device
  
• Bluetooth pairing issues
  

If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.