Sound Bar Troubleshooting Guide
IMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". For other models, please refer to the Sony support website for solutions
Click on the topic to view the Troubleshooting:
Hint: Want to know how to connect your Sound Bar to your TV? Refer to the BRAVIA Connectivity Guide.
- No Power, Cannot Operate or Freeze
- No Sound (Bar Speaker or Subwoofer)
- Abnormal sound (noise, volume issues, etc)
- Cannot recognize the USB device
If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.
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Contact our Support team
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