Article ID : 00226401 / Last Modified : 01/06/2020

I didn’t say "Ok Google" but Google Assistant came up

    IMPORTANT: This article only applies to specific products and/or operating systems. Please check the Applicable Products and Categories section of this article.

    If "Ok Google" comes from the TV, for example during a commercial, the TV's Built-in microphone might react to it.
    Press the BACK button on the remote control to cancel the Google Assistant ready status.

    Check the TV position setting.

    1. Press the HOME button on the TV remote control.
    2. Select  Settings.
    3. Select Sound or select Display & Sound and then select Sound.
    4. Select TV position.
    5. Select Table-Top stand or Wall Mount.

    NOTE: When the Accessibility (Screen Reader or TalkBack) setting is on, Google Assistant may also react to the TV reading the words "Ok Google".
    To stop the Screen Reader or TalkBack, follow the steps below.

    1. Press the HOME button on the TV remote control.
    2. Select  Settings.
    3. The next steps will depend on your TV menu options:
      • Select Device Preferences — Accessibility — Screen reader or TalkBack.
      • Select Accessibility — Screen reader or TalkBack.
    4. Set Enable to Off.