Article ID : 00272439 / Last Modified : 25/11/2021

How to get encrypted data from SD card after phone failure?

    Information

    When encrypting the data on the SD card in the security menu of the phone, the "key" used for encryption is stored in the phone.

    Therefore, for security reasons, the data in the SD card cannot be retrieved if the phone itself fails and cannot be used, or if the key stored in the phone cannot be decrypted, such as when the factory reset is executed.