Some camera functions are unavailable or limited in certain shooting modes. Shooting modes explained.

First, check the shooting mode and Drive Mode. Burst Shooting is only available in certain shooting modes and must also be selected in the Drive Mode settings.

• Check the mode dial on top of the camera. If the camera is set to Auto or Scene Selection (SCN), Burst Shooting may be unavailable and the camera may only allow single-shot photography.

  • Burst Shooting is usually supported in: P, A, S, M and MR (Memory Recall).
  • Burst Shooting may be unavailable or limited in: Auto, Scene Selection, Sweep Panorama and certain Movie mode settings.

• Check the Drive Mode setting. Make sure Continuous Shooting is selected instead of Single Shooting or Self-timer.

• If Burst Shooting still does not work, check the following:

  • Long Exposure Noise Reduction: When using a shutter speed of one second or longer, the camera may capture an additional dark frame after each photo. During this time, Burst Shooting is unavailable.
  • Self-timer: If the self-timer is enabled, Burst Shooting may be disabled or delayed.
  • Memory card speed: A slow memory card can reduce continuous shooting performance or cause the camera buffer to fill quickly. Use a high-speed memory card compatible with your camera (UHS-I U3 or faster).

To manually adjust the shutter speed, switch the camera to S (Shutter Priority) or M (Manual) mode.

In some shooting modes, the camera automatically controls the shutter speed. This is why the shutter speed may appear greyed out or change on its own.

• Auto and Scene Selection modes: The camera automatically controls both aperture and shutter speed. These settings cannot be adjusted manually.
• A (Aperture Priority) mode: You choose the aperture, and the camera automatically calculates the shutter speed based on the aperture, ISO and available light.It is not user-adjustable (though you can use Auto ISO min. shutter speed setting as a workaround).
• P (Program Auto) mode: The camera automatically controls the exposure combination. Program Shift may let you temporarily adjust the aperture and shutter speed combination, but it does not provide direct shutter speed control.
• S (Shutter Priority) mode: You select the shutter speed, and the camera automatically adjusts the aperture where possible.
• M (Manual) mode: You manually control both shutter speed and aperture.

Fix: Turn the mode dial to S or M, then use the front or rear control dial, depending on your camera model, to change the shutter speed.

This is usually caused by camera settings rather than a malfunction. Some video settings apply a crop to the image, which can make the video look more zoomed in than the photo preview.

• Active SteadyShot: Active SteadyShot applies an additional crop to provide electronic image stabilization. To reduce or remove this crop, change the SteadyShot setting from Active to Standard, if available.
• Clear Image Zoom or digital zoom: If a zoom function is assigned to a custom button, it may have been enabled accidentally. Check the zoom settings in Movie mode and disable digital zoom functions if needed.
• 4K recording settings: Some camera models apply an additional crop when recording certain 4K formats or frame rates, such as 4K 30p. Check the recording format, frame rate and your camera model specifications.
• S&Q (Slow & Quick) mode: Some frame-rate combinations use a cropped area of the sensor. Switching back to normal Movie mode may remove the crop.