Self Repair Service

    Our Self Repair Service provides you with access to genuine Sony parts, tools, and instructions to help you perform part replacements by yourself on your Sony products, for a prolonged product life.

      WH-CH520 Earpads (various colors)

      • Sold separately, left and right earpads
      • The part in the picture is for the white model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      WH-CH510 Earpads (various colors)

      • Sold separately, left and right earpads
      • The part in the picture is for the white model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      WH-CH720N Earpads (various colors)

      • Sold separately, left and right earpads
      • The part in the picture is for the black model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      WH-CH710N Earpads (various colors)

      • Sold separately, left and right earpads
      • The part in the picture is for the black model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      WH-1000XM5 Earpads (various colors) and Disassembling Tool

      • Sold separately, left and right earpads
      • You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the black model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      WH-1000XM4 Earpads (various colors) and Disassembling Tool

      • Sold separately, left and right earpads
      • You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the black model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      INZONE H3 (MDR-G300) Earpads

      • Sold separately, left and right earpads
      • The part in the picture is for the Black model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      INZONE H9 (WH-G900N) Earpads and Disassembling Tool

      • Sold separately, left and right earpads
      • You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the Black model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      INZONE H7 (WH-G700) Earpads and Disassembling Tool

      • Sold separately, left and right earpads
      • You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the black model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      INZONE H5 (WH-G500) and Disassembling Tool

      • Sold separately, left and right earpads
      • You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
      • The part in the picture is for the Black model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      ULT WEAR (WH-ULT900N) Earpads (various colors)

      • Sold separately, left and right earpads
      • Recommended to use Disassembling Tool for replacement
      • The part in the picture is for the Forest Gray model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Disassembling Tool

      • The Disassembling Tool is made of SORPLAS, an environmentally friendly material. It is recommended to use the Disassembling tool for certain parts replacement only.
      • After you select the model of your Sony product above, read the instructions to check if Disassembling tool is recommended for the part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      LinkBuds (WF-L900) Charging case (various colors)

      • The part in the picture is for the grey model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      LinkBuds S (WF-LS900N) Charging case (various colors)

      • The part in the picture is for the white model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      WF-1000XM4 Charging case (various colors)

      • The part in the picture is for the black model

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      WF-1000XM5 Charging case (various colors)

      • The part in the picture is for the platinum silver model.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Zoom Ring Rubber

      • Applicable products: SEL1635GM
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Focus Ring Rubber

      • Applicable products: SEL1635GM
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Zoom Ring Rubber

      • Applicable products: SEL2470GM
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Focus Ring Rubber

      • Applicable products: SEL2470GM
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Zoom Ring Rubber

      • Applicable products: SEL2470GM2
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Focus Ring Rubber

      • Applicable products: SEL2470GM2
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Zoom Ring Rubber

      • Applicable products: SEL70200GM
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Focus Ring Rubber

      • Applicable products: SEL70200GM
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Tripod Base

      • Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Zoom Ring Rubber

      • Applicable products: SEL70200GM2
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Focus Ring Rubber

      • Applicable products: SEL70200GM2
      • Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.

      Please quote "DIY repair" and the name/color of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Tripod Base

      • Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Tripod Base

      • Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9
      • The image shows the battery cover of the ILCE-9.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9
      • The image shows the battery cover of the ILCE-9.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
      • The image shows the battery cover of the ILCE-9M2.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9
      • The image shows the battery cover of the ILCE-9.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
      • The image shows the battery cover of the ILCE-9M2.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5
      • The image shows the battery cover of the ILCE-7M4.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-7M4 / ILCE-7RM5
      • The image shows the battery cover of the ILCE-7M4.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
      • The image shows the battery cover of the ILCE-9M2.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Shoulder Strap Hooks

      • Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1
      • Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
      • The image shows the battery cover of the ILCE-9M2.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Battery Door Cover

      • Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
      • The image shows the battery cover of the ILCE-9M2.

      Please quote "DIY repair" and the name of the part when placing the order with our customer representatives.

      Note: Parts may arrive in about 14 working days from the order date

      Sony TV remote RMF-TX220P

      • Applicable products: A8F, A9F, Z9F, X75F, X83F, X85F, X90F, X80G Series

      Sony TV Remote RMF-TX300P

      • Applicable products: X7500E, X8000E, X8500E, X9000E, X7500F, X8500F, X9000F Series

      Sony TV Remote RMF-TX520P

      • Applicable products: X80J, X85J, X90J, X95J, A80J Series

      Sony TV Remote RMF-TX800P

      • Applicable products: X80K, X85K, X90K, A80K Series

      Sony TV Remote RMF-TX810P

      • Applicable products: X80L, X85L, X90L, A80L Series

      Sony TV Remote RMT-TX300P

      • Applicable products: W660E, W660F, X7000E, X7000F Series

      Sony TV Remote RMT-TZ120E

      • Applicable products: R550A, R402A, R452A, W674A, W954A, W804A, W300B, W600B, W700B, W800B, R350C, R550C, W550, W700C, W800C, X8000C, X8300C, X8500C, X9000C Series