Article ID : 00351965 / Last Modified : 16/07/2025Print

How to care for your LinkBuds Open (WF-L910)

    Follow the instructions below for tips on how to clean your earbuds after use and keep them in optimal condition.

    Maintenance and cleaning instructions

    Before you start, learn how to clean your LinkBuds Open with this helpful video tutorial.


    Tip: Learn how to turn captions on or off when watching Internet videos from YouTube

    Clean the sound output holes

    When dirt such as earwax accumulates on the sound output hole, the sound from the earbuds may get lower or not come out at all. In such cases, use pure water type wet wipes to wipe off the dirt. Be careful not to accidentally push dirt or debris into the earbuds.

    Note: The mesh prevents earwax and other foreign matter from getting inside through the sound exit hole. Make sure not to use a sharp tool or brush to clean the sound output hole so as not to damage the mesh and internal parts. If the mesh is damaged, earwax or foreign matter will get inside, causing abnormal noise to occur or other malfunctions.

    Do not use solvents such as thinner, benzene, or alcohol as they may damage the finish on the surface of the earbuds or cause other damages.

    Image showing the sound output hole on the back of the driver unit as A
    Enlarged image of sound output hole
    Enlarged image of sound output hole

    Clean the earbud surface

    Dust and dirt on the surface of the earbuds and fitting supporter can be wiped off with pure water type wet wipes. Do not use solvents such as thinner, benzene, or alcohol as they may damage the finish on the surface of the earbuds or cause other damages.

    If water drops get on the earbuds, wipe them off with a dry, soft cloth. In cold regions, water drops may freeze if left on the earbuds.

    Clean the charging ports

    If foreign matter, sweat, or moisture is left on the charging port, wipe it off immediately and let it dry at room temperature. Otherwise, the charging function may be affected or not be possible at all. Be sure to regularly clean the contact points of the charging case and earbuds using a cotton swab or dry, soft cloth.

    Hint: If charging does not start, wiping off the charging ports may resolve the issue.

    • Contact points on the charging case and the earbuds:
      Image showing the charging ports located in the center of the charging case as A
      Image showing the charging ports located on the top of the back of the headphones' housing parts
    • Clean the contact points on the earbuds using a cotton swab or dry, soft cloth.
      image cleaning the charging ports inside the headphones
      image cleaning the charging ports on the back of  the housing ports

    Note: Do not use an air duster to remove dust as it may get into the microphone or sound output holes, causing the earbuds to malfunction.

    Clean the IR sensors

    If the IR sensor is dirty, it may not detect the wearing conditions and the earbuds may not work properly. Wipe off any dirt on the IR sensor with a dry, soft cloth.

    Clean the charging case

    Use a cotton swab, etc. to clean any dirt from the pit where the housing parts fit.

    Drain the sound output holes

    If water remains in the sound output holes, the sound from the earbuds may get lower or not come out at all. If this is the case, position the sound output holes facing downward, and shake about 10 times to get the water out.

    Drain the microphone holes

    Leaving water in the microphone holes may cause corrosion. If this is the case, position the microphone holes facing downward, and shake about 10 times to get the water out.

    Image showing the microphone located in the hole on the fitting supporter in the center of the housing part as A

    Dry the earbuds

    Once cleaning is complete, leave the earbuds to dry thoroughly at room temperature.

    After that, set the earbuds into the charging case, check that the fitting supporter is properly placed inside the charging case, and close the lid.

    Note when drying the earbuds: If the IR sensor is touching the table, the sensor may assume the earbuds are being worn and the rechargeable battery may continue to be consumed. Place the earbuds with the IR sensor facing sideways or upward.

    Note when charging your LinkBuds Open

    The charging case is not water-resistant. Note that if you charge your earbuds with any kind of moisture attached, especially sweat, the moisture may get inside the charging case, causing a short circuit in the internal components or corrosion of the terminals of the earbuds or charging case.

    Note: Malfunctions caused by liquids such as water are not covered by the product warranty. If this is the case, you may be required to pay for repairs even if your earbuds are within the warranty period.