402

4.7 based on 402 customer reviews

316
67
14
3
2
Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.

Most Helpful Positive
0

Simply great

SRS-XB23 09 August 2022 by LindaCyp (United Kingdom)

Bought this for my husband who loves to listen to music wherever he is, garage, garden literally anywhere. He loves it and the volume from such a small thing is absolutely amazing.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

3

0

Most Helpful Critical
0

Good sound in a great package let down by battery

SRS-XB23 09 January 2021 by Tyke13 (United Kingdom)

I received this speaker as a present. A lot of research was undertaken to look at reviews regarding performance. Very impressed with the package but it is let down by its lack of battery life. John Lewis stated it has up to 12 hours . I have not managed more than 4 . Very disappointing.

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

3

0

403 Customer Reviews

0

Good, nice, and cheap

SRS-XB23 17 January 2026 by Cmen2a (USA) Verified Purchaser Verified

Good audio quality with good sound quality and sufficient battery for my needs

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
18 January 2026

Thank you for the fantastic review, Cmen2a!

We are absolutely thrilled to hear that your SRS-XB23 is checking all the boxes for you. It’s great to know that the sound quality is hitting the mark and that the battery life is keeping up with your daily needs!

We designed the XB23 with our X-Balanced Speaker Unit to deliver that crisp, powerful audio in such a portable size, so hearing that it's working out well for you really made our day.

Thank you for choosing Sony and for being part of the community!

Best regards,
Gus, Sony North America Customer Support

0

Best In It's Class

SRS-XB23/BC E 12 September 2024 by Shah Reeza (Malaysia) Verified Purchaser Verified

Great audio quality. Well built and premium feeling, decent battery life with intuitive controls and easy to use companion app. Best portable speaker for room and office usage.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Sony Soundbar great sound

SRS-XB23 19 May 2024 by PaulLes24 (United Kingdom)

Bought a Sony as I've purchased other Sony products and find them to be reliable good quality and good value for money. Hubby I are really pleased with it.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Product great but updates poor

SRS-XB23 27 March 2024 by Birdseye (United Kingdom)

The product registration site is poor and broken down so don’t bother. Good product let down by poor web update service.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony support team
01 April 2024

Hi Birdseye,

Thank you for your feedback.
We're glad to learn that you're enjoying your speaker, and for more years to come!
Regarding the registration website, we're sorry to learn that it's not working.

We recommend following the steps below to resolve the issue:
-Clear the cache and data of your browser.
-Try a different browser.
-Try a different device.

If the issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Great sound

SRS-XB23 25 March 2024 by Seanhigg (United Kingdom)

Great sound and look. Shame there was no charger enclosed in the box

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

0

0

Response From Sony Support Team
27 March 2024

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your Sony SRS-XB23 wireless speaker, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!

We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration.

If you need any assistance in the future, you can contact us using this link: https://cutt.ly/JwU9zuYo

Mazen @ Sony Support UK

0

Amazing Bluetooth Speaker

SRS-XB23 19 March 2024 by Yorkshire Fox (United Kingdom)

I have been very impressed with this Bluetooth speaker since purchase, The sound quality is excellent along with the bass and build quality, Just what i expected from Sony. Worth every penny.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

0

Reasonable sound

SRS-XB23 28 February 2024 by Wit72 (United Kingdom)

I have had this product for just over a month. Had some difficulty connecting to a streaming device. Both only had pictures to guide the connection process. Once I got it working I was pleased with the sound quality.

Sound Quality

Good

Design

Good

Ease of Use

Average

0

0

Response From Sony Support Team
01 March 2024

Hi,
Thank you for your review.

We're glad to hear that you're enjoying your SRS-XB23, and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!
You can always use our online help guide as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the SRS-XB23 settings, and features, you can find detailed instructions about the Bluetooth connection here: https://cutt.ly/4wMlPZ8Z

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Great product for the price!

SRS-XB23 20 February 2024 by Brian97 (United Kingdom)

Brought this nearly 2 months ago and only charged it 3 times. Great sound and works well in any room including the bathroom which is great when you're in the bath or shower. Highly recommended.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great sound ...

SRS-XB23 09 February 2024 by Eskifire (United Kingdom)

Sounds good but battery life poor and not quite as loud as I'd like working in a factory but all round ok

Sound Quality

Excellent

Design

Good

Ease of Use

Good

0

0

0

Very good nice look, just what I wanted

SRS-XB23 16 January 2024 by Dance (United Kingdom)

Purchased three weeks ago and enjoying using it . Sounds great

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great features

SRS-XB23 12 January 2024 by Mrs Hedders (United Kingdom)

I had this bought as a Christmas present as my last Sony speaker had charging issues and I can’t fault it up to now. Sounds good plenty of volume I don’t think I’m fully using all its features but it’s suits me fine

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

good bass

SRS-XB23 08 January 2024 by kokluxe (United Kingdom)

the sound is crystal clear! I'm very happy with my purchase!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Sony srs xb23 cool

SRS-XB23 24 December 2023 by Ftxparadox (United Kingdom)

Sony srs xb23 is a perfect speaker for nature, very well balanced sound

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Just what I wanted

SRS-XB23 16 December 2023 by AndyJames (United Kingdom)

Good sound and portable easy to pair with bluetooth devices and good rechargeable battery life for my needs.

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

Response From Sony support team
18 December 2023

Hi AndyJames,

Thank you for your feedback.
We're glad to hear that you're enjoying your speaker.
We hope you will continue to enjoy it for many more years to come!
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Needs Longer Battery Life

SRS-XB23 02 November 2023 by GoldenKnight (United Kingdom)

One of the best portable speaker. Great sound, nice bass, 10/10, all round quality item. Just needs to last longer so they can be enjoyed longer.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Good Sound Quality

SRS-XB23/BC E 28 October 2023 by audiolove (Malaysia) Verified Purchaser Verified

Sound quality is good enough. I am using it for outside camping. However, hopefully Sony can improve on battery life.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Fab

SRS-XB23 16 October 2023 by 70 year old (United Kingdom)

Yes! I can play my own music anywhere in my big house! It’s so small and cute but the sound quality is awesome. Marvellous! I can rock discreetly as a 70 year old. 😂

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Amazing sound

SRS-XB23 09 October 2023 by Johnep (United Kingdom)

This was in fact bought as a present and delivered to me by hand.I use it with my mobile 'Phone connected via bluetooth.It was very quick and easy to set up and within moments music stored on the 'phone was playing through this speaker with a very satisfying sound.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great sound

SRS-XB23 29 August 2023 by DaveS56 (United Kingdom)

Brought xb21 a few years ago so wanted similar model. This xb23 is another great sounding portable speaker

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Love it so loud and the bass 👌🏾

SRS-XB23 23 August 2023 by Neekz (United Kingdom)

My partner bought me this for my birthday and i love it so loud and the bass is wicked defo recommend

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent Product

SRS-XB23 21 August 2023 by RuthS (United Kingdom)

Easy to set up and use, great surround sound and 12 hours of battery - perfect!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great bluetooth speaker

SRS-XB23 12 August 2023 by DavidC61 (United Kingdom)

I bought the XB13 and was impressed by it's design, quality and function. I needed a more powerful b/tooth speaker so i have purchased it's bigger brother, the XB23 ! Very impressed again !

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

good sound

SRS-XB23/BC E 28 July 2023 by Julian C (Malaysia) Verified Purchaser Verified

Ordered this after numerous review reading and product comparison. The overall sound staging and quality is good. need to double test the battery life as i felt it was shorter than quoted in the spec sheet

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

0

It's value for money. Great sound

SRS-XB23 27 June 2023 by Salbbb (United Kingdom)

Bought the sound system 3 weeks ago. The sound is quite good.

Sound Quality

Good

Design

Good

Ease of Use

Excellent

0

0

Response From Sony Support Team
29 June 2023

Hi Salbbb,

Thank you for your review.
We're glad to hear that you're enjoying your SRS-XB23 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

XB23 extra bass

SRS-XB23/GC E 10 June 2023 by Eyemily (Singapore) Verified Purchaser Verified

Great purchase.crisp and strong sound. Dark green colour is a classic. Aesthetically pleasinh and impreesive sound.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Solid price/performance value

SRS-XB23 01 June 2023 by LukasV (United Kingdom)

For its price it does offer quite good sound while used with its app-equalizer. Native bass boost is a bit too much, but with slight tweak it can offer good sound for Your indoor/outdoor activities, despite its inability to lay down horizontally in reasonable angle, reffering to its stereo speaker position. It just rolls so speakers are pointing up, not toward the desired angle. You can flip it vertically, but it creates weird sound distortion. Well, in similar price point You can buy jbl flip 6 which offers much better sound dynamics and better bass. You should step up sony ;)

Sound Quality

Good

Design

Fair

Ease of Use

Average

0

0

Response From Sony Support Team
05 June 2023

Hi LukasV,

Thank you for your review.

We're glad to hear that you're enjoying your speaker, and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.

Rest assured, we'll pass your feedback to the relevant channels for future consideration and development.

If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

0

Great Powerful Speaker

SRS-XB23 29 May 2023 by RussH73 (United Kingdom)

I bought this a month ago and it's great. Small but powerful sound. Really impressed

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Sound Bar`

SRS-XB23 02 May 2023 by TimWort (United Kingdom)

Setup very easy, sound is great, size and the colour black all fitted with our requirements

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Sony - XB23 EXTRA BASS

SRS-XB23 20 April 2023 by georgefly (United Kingdom)

The perfect combination of price, design and quality sound!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Good bass performance, but less treble

SRS-XB23 11 April 2023 by DJLP (United Kingdom)

It's my first SONY bluetooth speaker. It was a special offer, so I thought: Let's try it. Design is good, workmanship is OK, bass performance is very good (in relation to price and size). Unfortunately the treble performance is poor. It's OK for radio music or whatching some movies or playing games, but not for those who like to enjoy and appreciate music with all details - because there are none. You can adjust the soundquality with the app (seperately available), but I have so many apps, that I don't wanna have more. I also have a JBL Flip Essential 2 and a JBL Charge Essential 2. Both offer a better sound quality with more details. Don't understand me wrong. This SONY is a good speaker, but in my opinion the JBL are better balanced and they don't need any apps to pimp up the sound quality.

Sound Quality

Good

Design

Good

Ease of Use

Good

1

0

Response From Sony Support Team
13 April 2023

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your SRS-XB23.
We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. Rest assured, we have raised your feedback as voice of customer to the concerned team for future consideration.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Great Bass for size!

SRS-XB23 07 March 2023 by Woogie (United Kingdom)

Been so happy that I have purchased a 2nd to link up with the original.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Brilliant

SRS-XB23 04 March 2023 by Degsos (United Kingdom)

Only bought it for a quiz at my golf club to play the music and it was better than I expected it to be

Sound Quality

Excellent

Design

Good

Ease of Use

Good

0

0

0

Amazing Speaker!!!

SRS-XB23/RC E 23 January 2023 by Ahappy (Singapore) Verified Purchaser Verified

Brilliant booming bass and crystal clear trebles that does not give me a headache even at high volume. The best portable speaker I've had so far!!! Sony keeps outdoing herself model after model. Truly love the Sony quality!!!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great quality sound

SRS-XB23 10 January 2023 by Gables (United Kingdom)

An excellent product with clear quality sound. Very easy to operate.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Does what it says on the tin.

SRS-XB23 09 January 2023 by SilverMeg (United Kingdom)

This was a Christmas Gift that I had no option to choose for myself, but my husband has done will. It seems robust and was easy to set up. The sound is good and I am learning how to get to grips with the concept of casting music from my mobile.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great speaker

SRS-XB23 09 January 2023 by CaptR (United Kingdom)

I was looking to replace a broken wireless speaker (10 years old) & looked at several models before buying this. The reasons were size, quality, sound & price.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great Sounding

SRS-XB23 07 January 2023 by Karphil (United Kingdom)

The one l wanted wasn't available so bought Sony instead, I'm so pleased with it ,it sounds great even my son said its good ,and now wants one .

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great speaker

SRS-XB23 06 January 2023 by Boom boy (United Kingdom)

Bought two month ago great and simple to use great

Sound Quality

Excellent

Design

Average

Ease of Use

Excellent

0

0

0

Brilliant Gift

SRS-XB23 29 December 2022 by JustPriv (United Kingdom)

This was a Christmas Present. I am amazed at the depth of sound and look forward to many years of happy listening.

Sound Quality

Excellent

Design

Good

Ease of Use

Good

0

0

Response From Sony Support Team
02 January 2023

Hi,

Thank you for your review.
We're glad to hear that you're enjoying the depth and sound of your SRS-XB23 and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Sound clearance quality is good. Worth the price.

SRS-XB23/RC E 24 November 2022 by Brown egg (Singapore) Verified Purchaser Verified

I use it for about a month. And it meet my expectations.

Sound Quality

Average

Design

Excellent

Ease of Use

Excellent

0

0