Article ID : 00228635 / Last Modified : 18/06/2019

I paired my Bluetooth speakers with my computer but no sound comes out or I can't reconnect

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Check the following.

  • Check that the computer volume is not muted.
  • Check that the wireless speaker you want to connect is set as a playback device.
    In the Sound settings of the computer, check that the speaker is set to Default Device.
  • Restart the music software.
  • Turn off the Bluetooth function of the computer, and then turn it on again.
  • Delete the device information from the computer, and then pair with the speaker again.
    For details, refer to: How to delete the Bluetooth device information of your playback device

NOTE: Operation is not guaranteed on all computers including self-made computers.