Article ID : 00268162 / Last Modified : 14/10/2021

The transmitter and headphones are not reconnected when the BLUETOOTH button on the transmitter is pressed.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    If the issue occurs, the headphones may be connected to another Bluetooth device. Make sure the headphones are disconnected from the other Bluetooth device, then connect the headphones and the transmitter again.